v4

 

 
swalertactions  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

alertactionid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

alertruleid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

actiontype

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swalertactions

0

PRIMARY

1

alertactionid

A

0

(NULL)

(NULL)

 

BTREE

 

swalertactions

1

alertactions1

1

actiontype

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swalertrules  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

alertruleid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

alertscope

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

departmentid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

priorityid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

ticketstatusid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

alerttype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

execassign

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

title

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swalertrules

0

PRIMARY

1

alertruleid

A

0

(NULL)

(NULL)

 

BTREE

 

swalertrules

1

alertrules1

1

alertscope

A

0

(NULL)

(NULL)

 

BTREE

 

swalertrules

1

alertrules1

2

staffid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swattachmentchunks  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

chunkid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

attachmentid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

contents

mediumblob

(NULL)

NO

 

(NULL)

 

select,insert,update,references

 

notbase64

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swattachmentchunks

0

PRIMARY

1

chunkid

A

0

(NULL)

(NULL)

 

BTREE

 

swattachmentchunks

1

attachmentchunks1

1

attachmentid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swattachments  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

attachmentid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

linktype

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

linktypeid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

downloaditemid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

ticketid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

filename

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

filesize

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

filetype

varchar(150)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

attachmenttype

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

storefilename

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swattachments

0

PRIMARY

1

attachmentid

A

0

(NULL)

(NULL)

 

BTREE

 

swattachments

1

attachments1

1

linktype

A

0

(NULL)

(NULL)

 

BTREE

 

swattachments

1

attachments1

2

linktypeid

A

0

(NULL)

(NULL)

 

BTREE

 

swattachments

1

attachments2

1

attachmenttype

A

0

(NULL)

(NULL)

 

BTREE

 

swattachments

1

attachments3

1

downloaditemid

A

0

(NULL)

(NULL)

 

BTREE

 

swattachments

1

attachments4

1

ticketid

A

0

(NULL)

(NULL)

 

BTREE

 

swattachments

1

attachments4

2

linktype

A

0

(NULL)

(NULL)

 

BTREE

 

swattachments

1

attachments4

3

linktypeid

A

0

(NULL)

(NULL)

 

BTREE

 

swattachments

1

attachments5

1

linktype

A

0

(NULL)

(NULL)

 

BTREE

 

swattachments

1

attachments5

2

ticketid

A

0

(NULL)

(NULL)

 

BTREE

 

swattachments

1

attachments5

3

linktypeid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swbayescategories  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

bayescategoryid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

category

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

probability

decimal(10,0)

(NULL)

NO

 

0

 

select,insert,update,references

 

wordcount

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

categoryweight

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

ismaster

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

categorytype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swbayescategories

0

PRIMARY

1

bayescategoryid

A

2

(NULL)

(NULL)

 

BTREE

 

Back

 
swbayeswords  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

bayeswordid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

word

varchar(255)

utf8_unicode_ci

NO

UNI

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swbayeswords

0

PRIMARY

1

bayeswordid

A

0

(NULL)

(NULL)

 

BTREE

 

swbayeswords

0

bayeswords1

1

word

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swbayeswordsfreqs  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

bayeswordid

int(11)

(NULL)

NO

PRI

0

 

select,insert,update,references

 

bayescategoryid

int(11)

(NULL)

NO

PRI

0

 

select,insert,update,references

 

wordcount

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swbayeswordsfreqs

0

bayeswordsfreqs1

1

bayeswordid

A

0

(NULL)

(NULL)

 

BTREE

 

swbayeswordsfreqs

0

bayeswordsfreqs1

2

bayescategoryid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swbenchmarkresults  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

benchmarkresultid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

typeid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

benchmarkid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

benchmarkresult

double

(NULL)

NO

 

0

 

select,insert,update,references

 

creatorid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

creatortype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

isedited

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

editorid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

editortype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swbenchmarkresults

0

PRIMARY

1

benchmarkresultid

A

0

(NULL)

(NULL)

 

BTREE

 

swbenchmarkresults

1

benchmarkresults1

1

benchmarkid

A

0

(NULL)

(NULL)

 

BTREE

 

swbenchmarkresults

1

benchmarkresults2

1

typeid

A

0

(NULL)

(NULL)

 

BTREE

 

swbenchmarkresults

1

benchmarkresults2

2

benchmarkid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swbenchmarks  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

benchmarkid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

departmentid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

displayorder

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

benchmarkscale

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

benchmarkvisibility

varchar(100)

utf8_unicode_ci

NO

 

private

 

select,insert,update,references

 

benchmarktype

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

staffvisibilitycustom

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

uservisibilitycustom

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

iseditable

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

isclientonly

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

benchmarktitle

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swbenchmarks

0

PRIMARY

1

benchmarkid

A

1

(NULL)

(NULL)

 

BTREE

 

swbenchmarks

1

benchmarks1

1

benchmarktype

A

1

(NULL)

(NULL)

 

BTREE

 

swbenchmarks

1

benchmarks1

2

departmentid

A

1

(NULL)

(NULL)

 

BTREE

 

swbenchmarks

1

benchmarks2

1

departmentid

A

1

(NULL)

(NULL)

 

BTREE

 

Back

 
swbreaklines  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

breaklineid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

breakline

varchar(255)

utf8_unicode_ci

NO

MUL

0

 

select,insert,update,references

 

isregexp

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

sortorder

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swbreaklines

0

PRIMARY

1

breaklineid

A

5

(NULL)

(NULL)

 

BTREE

 

swbreaklines

1

breaklines1

1

breakline

A

5

(NULL)

(NULL)

 

BTREE

 

Back

 
swcalls  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

callid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

phonenumber

varchar(255)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

callguid

varchar(255)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

userid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

userfullname

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

useremail

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

stafffullname

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

chatobjectid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

departmentid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

enddateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

lastactivity

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

duration

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

isclicktocall

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

callstatus

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

calltype

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swcalls

0

PRIMARY

1

callid

A

0

(NULL)

(NULL)

 

BTREE

 

swcalls

1

calls1

1

phonenumber

A

0

(NULL)

(NULL)

 

BTREE

 

swcalls

1

calls1

2

userid

A

0

(NULL)

(NULL)

 

BTREE

 

swcalls

1

calls2

1

userid

A

0

(NULL)

(NULL)

 

BTREE

 

swcalls

1

calls3

1

staffid

A

0

(NULL)

(NULL)

 

BTREE

 

swcalls

1

calls4

1

dateline

A

0

(NULL)

(NULL)

 

BTREE

 

swcalls

1

calls5

1

callstatus

A

0

(NULL)

(NULL)

 

BTREE

 

swcalls

1

calls6

1

departmentid

A

0

(NULL)

(NULL)

 

BTREE

 

swcalls

1

calls7

1

chatobjectid

A

0

(NULL)

(NULL)

 

BTREE

 

swcalls

1

calls8

1

callguid

A

0

(NULL)

(NULL)

 

BTREE

 

swcalls

1

calls9

1

calltype

A

0

(NULL)

(NULL)

 

BTREE

 

swcalls

1

calls9

2

callstatus

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swcannedcategories  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

cannedcategoryid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

parentcategoryid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

categorytype

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

title

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swcannedcategories

0

PRIMARY

1

cannedcategoryid

A

0

(NULL)

(NULL)

 

BTREE

 

swcannedcategories

1

cannedcategories1

1

parentcategoryid

A

0

(NULL)

(NULL)

 

BTREE

 

swcannedcategories

1

cannedcategories2

1

categorytype

A

0

(NULL)

(NULL)

 

BTREE

 

swcannedcategories

1

cannedcategories2

2

staffid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swcannedresponsedata  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

cannedresponsedataid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

cannedresponseid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

contents

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swcannedresponsedata

0

PRIMARY

1

cannedresponsedataid

A

0

(NULL)

(NULL)

 

BTREE

 

swcannedresponsedata

1

cannedresponsedata1

1

cannedresponseid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swcannedresponses  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

cannedresponseid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

cannedcategoryid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

title

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

urldata

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

imagedata

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

responsetype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swcannedresponses

0

PRIMARY

1

cannedresponseid

A

0

(NULL)

(NULL)

 

BTREE

 

swcannedresponses

1

cannedresponses1

1

cannedcategoryid

A

0

(NULL)

(NULL)

 

BTREE

 

swcannedresponses

1

cannedresponses2

1

staffid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swcatchallrules  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

catchallruleid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

title

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

ruleexpr

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

emailqueueid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

sortorder

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swcatchallrules

0

PRIMARY

1

catchallruleid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swchatchilds  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

chatchildid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

chatobjectid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

isinvite

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

isobserver

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swchatchilds

0

PRIMARY

1

chatchildid

(NULL)

0

(NULL)

(NULL)

 

HASH

 

swchatchilds

1

chatchilds1

1

chatobjectid

(NULL)

(NULL)

(NULL)

(NULL)

 

HASH

 

swchatchilds

1

chatchilds1

2

staffid

(NULL)

0

(NULL)

(NULL)

 

HASH

 

swchatchilds

1

chatchilds2

1

staffid

(NULL)

0

(NULL)

(NULL)

 

HASH

 

swchatchilds

1

chatchilds3

1

chatobjectid

(NULL)

(NULL)

(NULL)

(NULL)

 

HASH

 

swchatchilds

1

chatchilds3

2

isinvite

(NULL)

0

(NULL)

(NULL)

 

HASH

 

Back

 
swchatdata  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

chatdataid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

chatobjectid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

contents

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swchatdata

0

PRIMARY

1

chatdataid

A

0

(NULL)

(NULL)

 

BTREE

 

swchatdata

1

cobjid

1

chatobjectid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swchathits  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

chathitid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

chatobjectid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

fullname

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

email

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

isaccepted

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swchathits

0

PRIMARY

1

chathitid

A

0

(NULL)

(NULL)

 

BTREE

 

swchathits

1

chathits1

1

chatobjectid

A

0

(NULL)

(NULL)

 

BTREE

 

swchathits

1

chathits1

2

staffid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swchatobjects  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

chatobjectid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

chatobjectmaskid

varchar(50)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

visitorsessionid

varchar(32)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

chatsessionid

varchar(32)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

lastpostactivity

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

userpostactivity

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

staffpostactivity

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

userid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

userfullname

varchar(150)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

useremail

varchar(255)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

subject

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

staffname

varchar(150)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

chatstatus

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

transferfromid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

transfertoid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

transferstatus

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

transfertimeline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

roundrobintimeline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

roundrobinhits

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

departmentid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

departmenttitle

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

chattype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipaddress

varchar(50)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

waittime

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

chatskillid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

isproactive

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

creatorstaffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

tgroupid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

isphone

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

phonenumber

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

callstatus

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

isindexed

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

hasgeoip

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

geoiptimezone

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoipisp

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoiporganization

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoipnetspeed

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoipcountry

varchar(10)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoipcountrydesc

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoipregion

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoipcity

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoippostalcode

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoiplatitude

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoiplongitude

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoipmetrocode

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoipareacode

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swchatobjects

0

PRIMARY

1

chatobjectid

A

0

(NULL)

(NULL)

 

BTREE

 

swchatobjects

1

chatobjects1

1

chatstatus

A

0

(NULL)

(NULL)

 

BTREE

 

swchatobjects

1

chatobjects1

2

staffid

A

0

(NULL)

(NULL)

 

BTREE

 

swchatobjects

1

chatobjects1

3

lastpostactivity

A

0

(NULL)

(NULL)

 

BTREE

 

swchatobjects

1

chatobjects2

1

chatstatus

A

0

(NULL)

(NULL)

 

BTREE

 

swchatobjects

1

chatobjects2

2

chattype

A

0

(NULL)

(NULL)

 

BTREE

 

swchatobjects

1

chatobjects3

1

visitorsessionid

A

0

(NULL)

(NULL)

 

BTREE

 

swchatobjects

1

chatobjects4

1

staffid

A

0

(NULL)

(NULL)

 

BTREE

 

swchatobjects

1

chatobjects5

1

userid

A

0

(NULL)

(NULL)

 

BTREE

 

swchatobjects

1

chatobjects5

2

useremail

A

0

(NULL)

(NULL)

 

BTREE

 

swchatobjects

1

chatobjects6

1

ipaddress

A

0

(NULL)

(NULL)

 

BTREE

 

swchatobjects

1

chatobjects7

1

departmentid

A

0

(NULL)

(NULL)

 

BTREE

 

swchatobjects

1

chatobjects7

2

dateline

A

0

(NULL)

(NULL)

 

BTREE

 

swchatobjects

1

chatobjects8

1

useremail

A

0

(NULL)

(NULL)

 

BTREE

 

swchatobjects

1

chatobjects9

1

chatstatus

A

0

(NULL)

(NULL)

 

BTREE

 

swchatobjects

1

chatobjects9

2

staffid

A

0

(NULL)

(NULL)

 

BTREE

 

swchatobjects

1

chatobjects9

3

dateline

A

0

(NULL)

(NULL)

 

BTREE

 

swchatobjects

1

chatobjects10

1

chatstatus

A

0

(NULL)

(NULL)

 

BTREE

 

swchatobjects

1

chatobjects10

2

chatobjectid

A

0

(NULL)

(NULL)

 

BTREE

 

swchatobjects

1

chatobjects10

3

staffid

A

0

(NULL)

(NULL)

 

BTREE

 

swchatobjects

1

chatobjects11

1

chatstatus

A

0

(NULL)

(NULL)

 

BTREE

 

swchatobjects

1

chatobjects11

2

dateline

A

0

(NULL)

(NULL)

 

BTREE

 

swchatobjects

1

chatobjects11

3

lastpostactivity

A

0

(NULL)

(NULL)

 

BTREE

 

swchatobjects

1

chatobjects12

1

departmentid

A

0

(NULL)

(NULL)

 

BTREE

 

swchatobjects

1

chatobjects12

2

chatstatus

A

0

(NULL)

(NULL)

 

BTREE

 

swchatobjects

1

chatobjects13

1

dateline

A

0

(NULL)

(NULL)

 

BTREE

 

swchatobjects

1

chatobjects14

1

chatobjectmaskid

A

0

(NULL)

(NULL)

 

BTREE

 

swchatobjects

1

chatobjects15

1

chatstatus

A

0

(NULL)

(NULL)

 

BTREE

 

swchatobjects

1

chatobjects15

2

staffid

A

0

(NULL)

(NULL)

 

BTREE

 

swchatobjects

1

chatobjects15

3

isphone

A

0

(NULL)

(NULL)

 

BTREE

 

swchatobjects

1

chatobjects16

1

isindexed

A

0

(NULL)

(NULL)

 

BTREE

 

swchatobjects

1

chatobjects16

2

chatstatus

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swchatskilllinks  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

chatskilllinkid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

chatskillid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swchatskilllinks

0

PRIMARY

1

chatskilllinkid

A

3

(NULL)

(NULL)

 

BTREE

 

swchatskilllinks

1

chatskilllinks1

1

chatskillid

A

3

(NULL)

(NULL)

 

BTREE

 

swchatskilllinks

1

chatskilllinks2

1

staffid

A

3

(NULL)

(NULL)

 

BTREE

 

Back

 
swchatskills  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

chatskillid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

title

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

description

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swchatskills

0

PRIMARY

1

chatskillid

A

3

(NULL)

(NULL)

 

BTREE

 

Back

 
swchattextdata  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

chattextdataid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

chatobjectid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

contents

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swchattextdata

0

PRIMARY

1

chattextdataid

A

0

(NULL)

(NULL)

 

BTREE

 

swchattextdata

1

chattextdata1

1

chatobjectid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swchatvariables  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

chatvariableid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

variabletype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

chatobjectid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

variablevalue

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swchatvariables

0

PRIMARY

1

chatvariableid

A

0

(NULL)

(NULL)

 

BTREE

 

swchatvariables

1

chatvariables1

1

chatobjectid

A

0

(NULL)

(NULL)

 

BTREE

 

swchatvariables

1

chatvariables1

2

variabletype

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swcommentdata  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

commentdataid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

commentid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

contents

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swcommentdata

0

PRIMARY

1

commentdataid

A

0

(NULL)

(NULL)

 

BTREE

 

swcommentdata

1

commentdata1

1

commentid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swcomments  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

commentid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

typeid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

creatortype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

creatorid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

commenttype

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

fullname

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

email

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

ipaddress

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

parentcommentid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

commentstatus

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

useragent

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

referrer

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

parenturl

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swcomments

0

PRIMARY

1

commentid

A

0

(NULL)

(NULL)

 

BTREE

 

swcomments

1

comments1

1

commenttype

A

0

(NULL)

(NULL)

 

BTREE

 

swcomments

1

comments1

2

commentstatus

A

0

(NULL)

(NULL)

 

BTREE

 

swcomments

1

comments1

3

typeid

A

0

(NULL)

(NULL)

 

BTREE

 

swcomments

1

comments2

1

parentcommentid

A

0

(NULL)

(NULL)

 

BTREE

 

swcomments

1

comments3

1

dateline

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swcron  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

cronid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

nextrun

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

lastrun

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

chour

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

cminute

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

cday

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

module

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

controller

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

action

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

autorun

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

name

varchar(150)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swcron

0

PRIMARY

1

cronid

A

9

(NULL)

(NULL)

 

BTREE

 

Back

 
swcronlogs  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

cronlogid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

cronid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

crontitle

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

description

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swcronlogs

0

PRIMARY

1

cronlogid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swcustomfielddeplinks  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

customfieldgroupid

int(11)

(NULL)

NO

PRI

0

 

select,insert,update,references

 

departmentid

int(11)

(NULL)

NO

PRI

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swcustomfielddeplinks

0

customfielddeplinks

1

customfieldgroupid

A

0

(NULL)

(NULL)

 

BTREE

 

swcustomfielddeplinks

0

customfielddeplinks

2

departmentid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swcustomfieldgrouppermissions  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

customfieldgrouppermissionsid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

typeid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

customfieldgroupid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

cfgrouptype

varchar(20)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

accessmask

varchar(20)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swcustomfieldgrouppermissions

0

PRIMARY

1

customfieldgrouppermissionsid

A

0

(NULL)

(NULL)

 

BTREE

 

swcustomfieldgrouppermissions

1

customfieldgrouppermissions1

1

customfieldgroupid

A

0

(NULL)

(NULL)

 

BTREE

 

swcustomfieldgrouppermissions

1

customfieldgrouppermissions1

2

cfgrouptype

A

0

(NULL)

(NULL)

 

BTREE

 

swcustomfieldgrouppermissions

1

customfieldgrouppermissions2

1

cfgrouptype

A

0

(NULL)

(NULL)

 

BTREE

 

swcustomfieldgrouppermissions

1

customfieldgrouppermissions2

2

typeid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swcustomfieldgroups  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

customfieldgroupid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

title

varchar(200)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

grouptype

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

displayorder

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swcustomfieldgroups

0

PRIMARY

1

customfieldgroupid

A

0

(NULL)

(NULL)

 

BTREE

 

swcustomfieldgroups

1

customfieldgroups1

1

grouptype

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swcustomfieldlinks  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

customfieldlinkid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

grouptype

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

linktypeid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

customfieldgroupid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swcustomfieldlinks

0

PRIMARY

1

customfieldlinkid

A

0

(NULL)

(NULL)

 

BTREE

 

swcustomfieldlinks

0

customfieldlinks1

1

grouptype

A

0

(NULL)

(NULL)

 

BTREE

 

swcustomfieldlinks

0

customfieldlinks1

2

linktypeid

A

0

(NULL)

(NULL)

 

BTREE

 

swcustomfieldlinks

0

customfieldlinks1

3

customfieldgroupid

A

0

(NULL)

(NULL)

 

BTREE

 

swcustomfieldlinks

1

customfieldlinks2

1

customfieldgroupid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swcustomfieldoptionlinks  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

customfieldoptionlinkid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

customfieldid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

customfieldoptionid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swcustomfieldoptionlinks

0

PRIMARY

1

customfieldoptionlinkid

A

0

(NULL)

(NULL)

 

BTREE

 

swcustomfieldoptionlinks

1

customfieldoptionlinks1

1

customfieldid

A

0

(NULL)

(NULL)

 

BTREE

 

swcustomfieldoptionlinks

1

customfieldoptionlinks2

1

customfieldoptionid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swcustomfieldoptions  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

customfieldoptionid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

customfieldid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

optionvalue

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

displayorder

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

isselected

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

parentcustomfieldoptionid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swcustomfieldoptions

0

PRIMARY

1

customfieldoptionid

A

0

(NULL)

(NULL)

 

BTREE

 

swcustomfieldoptions

1

customfieldoptions1

1

customfieldid

A

0

(NULL)

(NULL)

 

BTREE

 

swcustomfieldoptions

1

customfieldoptions2

1

parentcustomfieldoptionid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swcustomfields  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

customfieldid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

customfieldgroupid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

title

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

fieldtype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

fieldname

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

defaultvalue

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

isrequired

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

usereditable

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

staffeditable

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

regexpvalidate

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

displayorder

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

encryptindb

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

description

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swcustomfields

0

PRIMARY

1

customfieldid

A

0

(NULL)

(NULL)

 

BTREE

 

swcustomfields

1

customfields1

1

customfieldgroupid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swcustomfieldvalues  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

customfieldvalueid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

customfieldid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

typeid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

fieldvalue

text

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

isserialized

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

isencrypted

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

uniquehash

varchar(100)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

lastupdated

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swcustomfieldvalues

0

PRIMARY

1

customfieldvalueid

A

0

(NULL)

(NULL)

 

BTREE

 

swcustomfieldvalues

1

customfieldvalues1

1

customfieldid

A

0

(NULL)

(NULL)

 

BTREE

 

swcustomfieldvalues

1

customfieldvalues1

2

typeid

A

0

(NULL)

(NULL)

 

BTREE

 

swcustomfieldvalues

1

customfieldvalues2

1

uniquehash

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swdepartments  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

departmentid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

title

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

departmenttype

varchar(50)

utf8_unicode_ci

NO

MUL

public

 

select,insert,update,references

 

departmentmodule

varchar(50)

utf8_unicode_ci

NO

MUL

tickets

 

select,insert,update,references

 

isdefault

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

displayorder

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

parentdepartmentid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

uservisibilitycustom

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swdepartments

0

PRIMARY

1

departmentid

A

2

(NULL)

(NULL)

 

BTREE

 

swdepartments

1

departments1

1

departmentmodule

A

2

(NULL)

(NULL)

 

BTREE

 

swdepartments

1

departments2

1

departmenttype

A

2

(NULL)

(NULL)

 

BTREE

 

swdepartments

1

departments3

1

parentdepartmentid

A

2

(NULL)

(NULL)

 

BTREE

 

swdepartments

1

departments3

2

departmentmodule

A

2

(NULL)

(NULL)

 

BTREE

 

swdepartments

1

departments3

3

departmentid

A

2

(NULL)

(NULL)

 

BTREE

 

swdepartments

1

departments3

4

departmenttype

A

2

(NULL)

(NULL)

 

BTREE

 

Back

 
swemailqueues  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

emailqueueid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

email

varchar(255)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

type

varchar(30)

utf8_unicode_ci

NO

 

tickets

 

select,insert,update,references

 

fetchtype

varchar(30)

utf8_unicode_ci

NO

 

pipe

 

select,insert,update,references

 

host

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

port

varchar(10)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

username

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

userpassword

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

customfromname

varchar(200)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

customfromemail

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

tickettypeid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

priorityid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

ticketstatusid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

departmentid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

prefix

varchar(30)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

ticketautoresponder

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

replyautoresponder

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

registrationrequired

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

tgroupid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

forcequeue

smallint(6)

(NULL)

NO

 

1

 

select,insert,update,references

 

leavecopyonserver

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

usequeuesmtp

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

smtptype

varchar(20)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

isenabled

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swemailqueues

0

PRIMARY

1

emailqueueid

A

0

(NULL)

(NULL)

 

BTREE

 

swemailqueues

1

emailqueues1

1

email

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swerrorlogs  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

errorlogid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

type

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

errordetails

text

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

userdata

text

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swerrorlogs

0

PRIMARY

1

errorlogid

A

0

(NULL)

(NULL)

 

BTREE

 

swerrorlogs

1

errorlogs1

1

type

A

0

(NULL)

(NULL)

 

BTREE

 

swerrorlogs

1

errorlogs2

1

dateline

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swescalationnotifications  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

escalationnotificationid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

escalationruleid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

notificationtype

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

subject

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

notificationcontents

text

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swescalationnotifications

0

PRIMARY

1

escalationnotificationid

A

0

(NULL)

(NULL)

 

BTREE

 

swescalationnotifications

1

escalationnotifications1

1

escalationruleid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swescalationpaths  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

escalationpathid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

ticketid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

slaplanid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

slaplantitle

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

escalationruleid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

escalationruletitle

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

ownerstaffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

ownerstaffname

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

departmentid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

departmenttitle

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

ticketstatusid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

ticketstatustitle

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

priorityid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

prioritytitle

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

tickettypeid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

tickettypetitle

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

flagtype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swescalationpaths

0

PRIMARY

1

escalationpathid

A

0

(NULL)

(NULL)

 

BTREE

 

swescalationpaths

1

escalationpaths1

1

ticketid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swescalationrules  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

escalationruleid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

slaplanid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

priorityid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

ticketstatusid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

departmentid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

title

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

ruletype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

flagtype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

newslaplanid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

addtags

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

removetags

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

tickettypeid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swescalationrules

0

PRIMARY

1

escalationruleid

A

1

(NULL)

(NULL)

 

BTREE

 

swescalationrules

1

escalationrules1

1

slaplanid

A

1

(NULL)

(NULL)

 

BTREE

 

Back

 
swfiles  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

fileid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

filename

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

originalfilename

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

filehash

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

expiry

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swfiles

0

PRIMARY

1

fileid

A

0

(NULL)

(NULL)

 

BTREE

 

swfiles

1

files1

1

dateline

A

0

(NULL)

(NULL)

 

BTREE

 

swfiles

1

files1

2

expiry

A

0

(NULL)

(NULL)

 

BTREE

 

swfiles

1

files2

1

expiry

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoipcities  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

blockid

int(11)

(NULL)

NO

PRI

0

 

select,insert,update,references

 

country

varchar(5)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

region

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

city

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

postalcode

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

latitude

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

longitude

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

metrocode

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

areacode

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoipcities

0

PRIMARY

1

blockid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoipcityblocks1  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

blockid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoipcityblocks1

1

geoipcityblocks1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

swgeoipcityblocks1

1

geoipcityblocks2

1

blockid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoipcityblocks10  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

blockid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoipcityblocks10

1

geoipcityblocks1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

swgeoipcityblocks10

1

geoipcityblocks2

1

blockid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoipcityblocks2  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

blockid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoipcityblocks2

1

geoipcityblocks1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

swgeoipcityblocks2

1

geoipcityblocks2

1

blockid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoipcityblocks3  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

blockid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoipcityblocks3

1

geoipcityblocks1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

swgeoipcityblocks3

1

geoipcityblocks2

1

blockid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoipcityblocks4  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

blockid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoipcityblocks4

1

geoipcityblocks1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

swgeoipcityblocks4

1

geoipcityblocks2

1

blockid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoipcityblocks5  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

blockid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoipcityblocks5

1

geoipcityblocks1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

swgeoipcityblocks5

1

geoipcityblocks2

1

blockid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoipcityblocks6  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

blockid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoipcityblocks6

1

geoipcityblocks1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

swgeoipcityblocks6

1

geoipcityblocks2

1

blockid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoipcityblocks7  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

blockid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoipcityblocks7

1

geoipcityblocks1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

swgeoipcityblocks7

1

geoipcityblocks2

1

blockid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoipcityblocks8  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

blockid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoipcityblocks8

1

geoipcityblocks1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

swgeoipcityblocks8

1

geoipcityblocks2

1

blockid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoipcityblocks9  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

blockid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoipcityblocks9

1

geoipcityblocks1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

swgeoipcityblocks9

1

geoipcityblocks2

1

blockid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoipisp1  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

isp

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoipisp1

1

geoipisp1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoipisp10  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

isp

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoipisp10

1

geoipisp1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoipisp2  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

isp

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoipisp2

1

geoipisp1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoipisp3  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

isp

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoipisp3

1

geoipisp1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoipisp4  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

isp

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoipisp4

1

geoipisp1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoipisp5  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

isp

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoipisp5

1

geoipisp1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoipisp6  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

isp

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoipisp6

1

geoipisp1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoipisp7  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

isp

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoipisp7

1

geoipisp1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoipisp8  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

isp

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoipisp8

1

geoipisp1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoipisp9  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

isp

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoipisp9

1

geoipisp1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoipnetspeed1  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

netspeed

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoipnetspeed1

1

geoipnetspeed1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoipnetspeed10  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

netspeed

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoipnetspeed10

1

geoipnetspeed1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoipnetspeed2  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

netspeed

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoipnetspeed2

1

geoipnetspeed1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoipnetspeed3  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

netspeed

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoipnetspeed3

1

geoipnetspeed1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoipnetspeed4  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

netspeed

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoipnetspeed4

1

geoipnetspeed1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoipnetspeed5  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

netspeed

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoipnetspeed5

1

geoipnetspeed1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoipnetspeed6  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

netspeed

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoipnetspeed6

1

geoipnetspeed1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoipnetspeed7  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

netspeed

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoipnetspeed7

1

geoipnetspeed1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoipnetspeed8  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

netspeed

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoipnetspeed8

1

geoipnetspeed1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoipnetspeed9  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

netspeed

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoipnetspeed9

1

geoipnetspeed1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoiporganization1  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

organization

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoiporganization1

1

geoiporganization1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoiporganization10  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

organization

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoiporganization10

1

geoiporganization1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoiporganization2  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

organization

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoiporganization2

1

geoiporganization1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoiporganization3  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

organization

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoiporganization3

1

geoiporganization1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoiporganization4  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

organization

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoiporganization4

1

geoiporganization1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoiporganization5  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

organization

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoiporganization5

1

geoiporganization1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoiporganization6  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

organization

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoiporganization6

1

geoiporganization1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoiporganization7  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

organization

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoiporganization7

1

geoiporganization1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoiporganization8  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

organization

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoiporganization8

1

geoiporganization1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgeoiporganization9  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ipfrom

bigint(20)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipto

bigint(20)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

organization

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgeoiporganization9

1

geoiporganization1

1

ipto

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swgroupassigns  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

groupassignid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

departmentid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

staffgroupid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swgroupassigns

0

PRIMARY

1

groupassignid

A

4

(NULL)

(NULL)

 

BTREE

 

swgroupassigns

0

groupassigns3

1

departmentid

A

4

(NULL)

(NULL)

 

BTREE

 

swgroupassigns

0

groupassigns3

2

staffgroupid

A

4

(NULL)

(NULL)

 

BTREE

 

swgroupassigns

1

groupassigns1

1

staffgroupid

A

4

(NULL)

(NULL)

 

BTREE

 

swgroupassigns

1

groupassigns2

1

departmentid

A

4

(NULL)

(NULL)

 

BTREE

 

Back

 
swimportlogs  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

importlogid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

staffname

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

ipaddress

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

description

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

logtype

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swimportlogs

0

PRIMARY

1

importlogid

A

0

(NULL)

(NULL)

 

BTREE

 

swimportlogs

1

importlog1

1

logtype

A

0

(NULL)

(NULL)

 

BTREE

 

swimportlogs

1

importlog1

2

dateline

A

0

(NULL)

(NULL)

 

BTREE

 

swimportlogs

1

importlog2

1

dateline

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swimportregistry  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

importregistryid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

section

varchar(50)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

vkey

varchar(50)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

data

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

nocache

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swimportregistry

0

PRIMARY

1

importregistryid

A

0

(NULL)

(NULL)

 

BTREE

 

swimportregistry

1

importregistry1

1

section

A

0

(NULL)

(NULL)

 

BTREE

 

swimportregistry

1

importregistry1

2

vkey

A

0

(NULL)

(NULL)

 

BTREE

 

swimportregistry

1

importregistry2

1

nocache

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swjobqueuemessagelogs  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

jobqueuemessagelogid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

jobqueuemessageid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

messagestatus

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

statusstage

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

updatecontents

text

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swjobqueuemessagelogs

0

PRIMARY

1

jobqueuemessagelogid

A

0

(NULL)

(NULL)

 

BTREE

 

swjobqueuemessagelogs

1

jobqueuemessagelogs1

1

jobqueuemessageid

A

0

(NULL)

(NULL)

 

BTREE

 

swjobqueuemessagelogs

1

jobqueuemessagelogs2

1

dateline

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swjobqueuemessagepackets  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

jobqueuemessagepacketid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

queuename

varchar(255)

utf8_unicode_ci

NO

MUL

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

receipthandle

text

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

messagebody

longtext

utf8_unicode_ci

NO

 

(NULL)

 

select,insert,update,references

 

verifyhash

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

controllerparentclass

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swjobqueuemessagepackets

0

PRIMARY

1

jobqueuemessagepacketid

A

0

(NULL)

(NULL)

 

BTREE

 

swjobqueuemessagepackets

1

jobqueuemessagepackets1

1

queuename

A

0

(NULL)

(NULL)

 

BTREE

 

swjobqueuemessagepackets

1

jobqueuemessagepackets2

1

dateline

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swjobqueuemessages  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

jobqueuemessageid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

messageuuid

varchar(100)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

serverid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

lastupdate

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

messagestatus

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

statusstage

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

executionpath

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

contents

longtext

utf8_unicode_ci

NO

 

(NULL)

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swjobqueuemessages

0

PRIMARY

1

jobqueuemessageid

A

0

(NULL)

(NULL)

 

BTREE

 

swjobqueuemessages

1

jobqueuemessages1

1

serverid

A

0

(NULL)

(NULL)

 

BTREE

 

swjobqueuemessages

1

jobqueuemessages2

1

messageuuid

A

0

(NULL)

(NULL)

 

BTREE

 

swjobqueuemessages

1

jobqueuemessages3

1

lastupdate

A

0

(NULL)

(NULL)

 

BTREE

 

swjobqueuemessages

1

jobqueuemessages4

1

dateline

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swkbarticledata  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

kbarticledataid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

kbarticleid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

contents

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

contentstext

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swkbarticledata

0

PRIMARY

1

kbarticledataid

A

0

(NULL)

(NULL)

 

BTREE

 

swkbarticledata

1

kbarticledata1

1

kbarticleid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swkbarticlelinks  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

kbarticlelinkid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

kbarticleid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

linktype

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

linktypeid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swkbarticlelinks

0

PRIMARY

1

kbarticlelinkid

A

0

(NULL)

(NULL)

 

BTREE

 

swkbarticlelinks

1

kbarticlelinks1

1

kbarticleid

A

0

(NULL)

(NULL)

 

BTREE

 

swkbarticlelinks

1

kbarticlelinks2

1

linktype

A

0

(NULL)

(NULL)

 

BTREE

 

swkbarticlelinks

1

kbarticlelinks2

2

linktypeid

A

0

(NULL)

(NULL)

 

BTREE

 

swkbarticlelinks

1

kbarticlelinks2

3

kbarticleid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swkbarticles  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

kbarticleid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

creator

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

creatorid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

author

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

email

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

subject

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

isedited

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

editeddateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

editedstaffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

views

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

isfeatured

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

allowcomments

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

totalcomments

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

hasattachments

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

articlestatus

varchar(20)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

articlerating

double

(NULL)

NO

 

0

 

select,insert,update,references

 

ratinghits

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

ratingcount

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swkbarticles

0

PRIMARY

1

kbarticleid

A

0

(NULL)

(NULL)

 

BTREE

 

swkbarticles

1

kbarticleid1

1

creator

A

0

(NULL)

(NULL)

 

BTREE

 

swkbarticles

1

kbarticleid1

2

creatorid

A

0

(NULL)

(NULL)

 

BTREE

 

swkbarticles

1

kbarticleid2

1

kbarticleid

A

0

(NULL)

(NULL)

 

BTREE

 

swkbarticles

1

kbarticleid2

2

isfeatured

A

0

(NULL)

(NULL)

 

BTREE

 

swkbarticles

1

kbarticleid3

1

articlestatus

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swkbarticlesubscribers  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

kbarticlesubscriberid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

kbarticleid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

creator

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

creatorid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

email

varchar(255)

utf8_unicode_ci

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swkbarticlesubscribers

0

PRIMARY

1

kbarticlesubscriberid

A

0

(NULL)

(NULL)

 

BTREE

 

swkbarticlesubscribers

1

kbarticlesubscribers1

1

kbarticleid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swkbcategories  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

kbcategoryid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

parentkbcategoryid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

title

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

totalarticles

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

categorytype

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

displayorder

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

articlesortorder

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

allowcomments

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

allowrating

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

ispublished

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

uservisibilitycustom

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

staffvisibilitycustom

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

isimporteddownloadcategory

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swkbcategories

0

PRIMARY

1

kbcategoryid

A

0

(NULL)

(NULL)

 

BTREE

 

swkbcategories

1

kbcategories1

1

parentkbcategoryid

A

0

(NULL)

(NULL)

 

BTREE

 

swkbcategories

1

kbcategories2

1

categorytype

A

0

(NULL)

(NULL)

 

BTREE

 

swkbcategories

1

kbcategories2

2

parentkbcategoryid

A

0

(NULL)

(NULL)

 

BTREE

 

swkbcategories

1

kbcategories2

3

uservisibilitycustom

A

0

(NULL)

(NULL)

 

BTREE

 

swkbcategories

1

kbcategories2

4

staffvisibilitycustom

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swlanguagephrases  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

phraseid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

languageid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

section

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

code

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

sectioncode

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

contents

text

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

contentsdefault

text

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

ismaster

smallint(6)

(NULL)

NO

 

1

 

select,insert,update,references

 

revertrequired

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

modified

varchar(50)

utf8_unicode_ci

NO

MUL

notmodified

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swlanguagephrases

0

PRIMARY

1

phraseid

A

419

(NULL)

(NULL)

 

BTREE

 

swlanguagephrases

0

languagephrases1

1

languageid

A

2

(NULL)

(NULL)

 

BTREE

 

swlanguagephrases

0

languagephrases1

2

code

A

419

(NULL)

(NULL)

 

BTREE

 

swlanguagephrases

1

languagephrases2

1

modified

A

2

(NULL)

(NULL)

 

BTREE

 

swlanguagephrases

1

languagephrases2

2

revertrequired

A

2

(NULL)

(NULL)

 

BTREE

 

swlanguagephrases

1

languagephrases3

1

languageid

A

2

(NULL)

(NULL)

 

BTREE

 

swlanguagephrases

1

languagephrases3

2

modified

A

2

(NULL)

(NULL)

 

BTREE

 

Back

 
swlanguages  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

languageid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

title

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

languagecode

varchar(20)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

charset

varchar(200)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

author

varchar(120)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

textdirection

varchar(10)

utf8_unicode_ci

NO

 

ltr

 

select,insert,update,references

 

ismaster

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

isdefault

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

displayorder

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

isenabled

smallint(6)

(NULL)

NO

 

1

 

select,insert,update,references

 

flagicon

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swlanguages

0

PRIMARY

1

languageid

A

1

(NULL)

(NULL)

 

BTREE

 

swlanguages

1

languages1

1

languagecode

A

1

(NULL)

(NULL)

 

BTREE

 

Back

 
swmacrocategories  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

macrocategoryid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

parentcategoryid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

categorytype

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

restrictstaffgroupid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

title

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swmacrocategories

0

PRIMARY

1

macrocategoryid

A

0

(NULL)

(NULL)

 

BTREE

 

swmacrocategories

1

macrocategories1

1

parentcategoryid

A

0

(NULL)

(NULL)

 

BTREE

 

swmacrocategories

1

macrocategories2

1

categorytype

A

0

(NULL)

(NULL)

 

BTREE

 

swmacrocategories

1

macrocategories2

2

staffid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swmacroreplies  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

macroreplyid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

macrocategoryid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

subject

varchar(255)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

totalhits

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

lastusage

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

departmentid

double

(NULL)

NO

 

-1

 

select,insert,update,references

 

ownerstaffid

double

(NULL)

NO

 

-1

 

select,insert,update,references

 

tickettypeid

double

(NULL)

NO

 

-1

 

select,insert,update,references

 

ticketstatusid

double

(NULL)

NO

 

-1

 

select,insert,update,references

 

priorityid

double

(NULL)

NO

 

-1

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swmacroreplies

0

PRIMARY

1

macroreplyid

A

0

(NULL)

(NULL)

 

BTREE

 

swmacroreplies

1

macroreplies1

1

macrocategoryid

A

0

(NULL)

(NULL)

 

BTREE

 

swmacroreplies

1

macroreplies2

1

staffid

A

0

(NULL)

(NULL)

 

BTREE

 

swmacroreplies

1

macroreplies3

1

subject

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swmacroreplydata  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

macroreplydataid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

macroreplyid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

contents

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

tagcontents

text

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swmacroreplydata

0

PRIMARY

1

macroreplydataid

A

0

(NULL)

(NULL)

 

BTREE

 

swmacroreplydata

1

macroreplydata1

1

macroreplyid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swmailqueuedata  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

mailqueuedataid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

toemail

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

fromemail

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

fromname

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

subject

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

datatext

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

datahtml

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

ishtml

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swmailqueuedata

0

PRIMARY

1

mailqueuedataid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swmessagedata  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

messagedataid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

messageid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

contenttype

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

contents

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swmessagedata

0

PRIMARY

1

messagedataid

A

0

(NULL)

(NULL)

 

BTREE

 

swmessagedata

1

messagedata1

1

messageid

A

0

(NULL)

(NULL)

 

BTREE

 

swmessagedata

1

messagedata1

2

contenttype

A

0

(NULL)

(NULL)

 

BTREE

 

swmessagedata

1

messagedata2

1

contenttype

A

0

(NULL)

(NULL)

 

BTREE

 

swmessagedata

1

messagedata2

2

messageid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swmessagequeue  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

messagequeueid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

chatobjectid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

chatchildid

varchar(32)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

name

varchar(150)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

contents

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

msgtype

varchar(10)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

guid

varchar(150)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

submittype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swmessagequeue

0

PRIMARY

1

messagequeueid

A

0

(NULL)

(NULL)

 

BTREE

 

swmessagequeue

1

messagequeue1

1

chatobjectid

A

0

(NULL)

(NULL)

 

BTREE

 

swmessagequeue

1

messagequeue1

2

chatchildid

A

0

(NULL)

(NULL)

 

BTREE

 

swmessagequeue

1

messagequeue2

1

dateline

A

0

(NULL)

(NULL)

 

BTREE

 

swmessagequeue

1

messagequeue3

1

chatobjectid

A

0

(NULL)

(NULL)

 

BTREE

 

swmessagequeue

1

messagequeue3

2

staffid

A

0

(NULL)

(NULL)

 

BTREE

 

swmessagequeue

1

messagequeue4

1

guid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swmessagerouting  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

messageroutingid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

departmentid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

preservemessage

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

routetotickets

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

routetoemail

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

ticketdepartmentid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

forwardemails

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swmessagerouting

0

PRIMARY

1

messageroutingid

A

0

(NULL)

(NULL)

 

BTREE

 

swmessagerouting

1

messagerouting1

1

departmentid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swmessages  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

messageid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

messagemaskid

varchar(50)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

replydateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

fullname

varchar(150)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

email

varchar(150)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

subject

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

departmentid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

parentmessageid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

messagestatus

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

messagetype

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

messagerating

double

(NULL)

NO

MUL

0

 

select,insert,update,references

 

chatobjectid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

staffname

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

hasgeoip

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

geoiptimezone

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoipisp

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoiporganization

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoipnetspeed

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoipcountry

varchar(10)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoipcountrydesc

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoipregion

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoipcity

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoippostalcode

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoiplatitude

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoiplongitude

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoipmetrocode

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoipareacode

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swmessages

0

PRIMARY

1

messageid

A

0

(NULL)

(NULL)

 

BTREE

 

swmessages

1

messages1

1

departmentid

A

0

(NULL)

(NULL)

 

BTREE

 

swmessages

1

messages1

2

messagestatus

A

0

(NULL)

(NULL)

 

BTREE

 

swmessages

1

messages2

1

staffid

A

0

(NULL)

(NULL)

 

BTREE

 

swmessages

1

messages3

1

messagestatus

A

0

(NULL)

(NULL)

 

BTREE

 

swmessages

1

messages3

2

dateline

A

0

(NULL)

(NULL)

 

BTREE

 

swmessages

1

messages4

1

messagetype

A

0

(NULL)

(NULL)

 

BTREE

 

swmessages

1

messages4

2

messagerating

A

0

(NULL)

(NULL)

 

BTREE

 

swmessages

1

messages5

1

messagerating

A

0

(NULL)

(NULL)

 

BTREE

 

swmessages

1

messages6

1

messagetype

A

0

(NULL)

(NULL)

 

BTREE

 

swmessages

1

messages6

2

messagestatus

A

0

(NULL)

(NULL)

 

BTREE

 

swmessages

1

messages6

3

messagerating

A

0

(NULL)

(NULL)

 

BTREE

 

swmessages

1

messages7

1

messagemaskid

A

0

(NULL)

(NULL)

 

BTREE

 

swmessages

1

messages8

1

dateline

A

0

(NULL)

(NULL)

 

BTREE

 

swmessages

1

messages9

1

chatobjectid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swnewscategories  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

newscategoryid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

categorytitle

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

newsitemcount

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

visibilitytype

varchar(20)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

lastupdate

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

titlehash

varchar(50)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swnewscategories

0

PRIMARY

1

newscategoryid

A

0

(NULL)

(NULL)

 

BTREE

 

swnewscategories

1

newscategories1

1

visibilitytype

A

0

(NULL)

(NULL)

 

BTREE

 

swnewscategories

1

newscategories2

1

titlehash

A

0

(NULL)

(NULL)

 

BTREE

 

swnewscategories

1

newscategories2

2

visibilitytype

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swnewscategorylinks  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

newscategorylinkid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

newsitemid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

newscategoryid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swnewscategorylinks

0

PRIMARY

1

newscategorylinkid

A

0

(NULL)

(NULL)

 

BTREE

 

swnewscategorylinks

1

newscategorylinks1

1

newsitemid

A

0

(NULL)

(NULL)

 

BTREE

 

swnewscategorylinks

1

newscategorylinks1

2

newscategoryid

A

0

(NULL)

(NULL)

 

BTREE

 

swnewscategorylinks

1

newscategorylinks2

1

newscategoryid

A

0

(NULL)

(NULL)

 

BTREE

 

swnewscategorylinks

1

newscategorylinks2

2

newsitemid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swnewsitemdata  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

newsitemdataid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

newsitemid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

contents

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swnewsitemdata

0

PRIMARY

1

newsitemdataid

A

0

(NULL)

(NULL)

 

BTREE

 

swnewsitemdata

1

newsitemdata1

1

newsitemid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swnewsitems  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

newsitemid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

newstype

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

newsstatus

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

author

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

email

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

subject

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

emailsubject

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

description

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

descriptionhash

varchar(50)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

subjecthash

varchar(50)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

contentshash

varchar(50)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

expiry

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

issynced

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

syncguidhash

varchar(50)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

syncdateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

edited

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

editedstaffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

editeddateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

totalcomments

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

uservisibilitycustom

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

staffvisibilitycustom

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

allowcomments

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swnewsitems

0

PRIMARY

1

newsitemid

A

0

(NULL)

(NULL)

 

BTREE

 

swnewsitems

1

newsitems1

1

newstype

A

0

(NULL)

(NULL)

 

BTREE

 

swnewsitems

1

newsitems1

2

newsstatus

A

0

(NULL)

(NULL)

 

BTREE

 

swnewsitems

1

newsitems1

3

expiry

A

0

(NULL)

(NULL)

 

BTREE

 

swnewsitems

1

newsitems1

4

uservisibilitycustom

A

0

(NULL)

(NULL)

 

BTREE

 

swnewsitems

1

newsitems1

5

newsitemid

A

0

(NULL)

(NULL)

 

BTREE

 

swnewsitems

1

newsitems2

1

issynced

A

0

(NULL)

(NULL)

 

BTREE

 

swnewsitems

1

newsitems2

2

syncguidhash

A

0

(NULL)

(NULL)

 

BTREE

 

swnewsitems

1

newsitems2

3

syncdateline

A

0

(NULL)

(NULL)

 

BTREE

 

swnewsitems

1

newsitems3

1

dateline

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swnewssubscriberhash  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

newssubscriberhashid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

newssubscriberid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

hash

varchar(50)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swnewssubscriberhash

0

PRIMARY

1

newssubscriberhashid

A

0

(NULL)

(NULL)

 

BTREE

 

swnewssubscriberhash

1

newssubscriberhash1

1

newssubscriberid

A

0

(NULL)

(NULL)

 

BTREE

 

swnewssubscriberhash

1

newssubscriberhash2

1

hash

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swnewssubscribers  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

newssubscriberid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

tgroupid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

userid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

email

varchar(255)

utf8_unicode_ci

NO

UNI

 

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

isvalidated

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

usergroupid

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swnewssubscribers

0

PRIMARY

1

newssubscriberid

A

0

(NULL)

(NULL)

 

BTREE

 

swnewssubscribers

0

newssubscribers2

1

email

A

0

(NULL)

(NULL)

 

BTREE

 

swnewssubscribers

1

newssubscribers1

1

tgroupid

A

0

(NULL)

(NULL)

 

BTREE

 

swnewssubscribers

1

newssubscribers1

2

isvalidated

A

0

(NULL)

(NULL)

 

BTREE

 

swnewssubscribers

1

newssubscribers3

1

usergroupid

A

0

(NULL)

(NULL)

 

BTREE

 

swnewssubscribers

1

newssubscribers3

2

isvalidated

A

0

(NULL)

(NULL)

 

BTREE

 

swnewssubscribers

1

newssubscribers4

1

isvalidated

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swnotificationactions  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

notificationactionid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

notificationruleid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

actiontype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

contents

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swnotificationactions

0

PRIMARY

1

notificationactionid

A

4

(NULL)

(NULL)

 

BTREE

 

swnotificationactions

1

notificationactions1

1

notificationruleid

A

4

(NULL)

(NULL)

 

BTREE

 

Back

 
swnotificationcriteria  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

notificationcriteriaid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

notificationruleid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

name

varchar(200)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

ruleop

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

rulematch

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

rulematchtype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swnotificationcriteria

0

PRIMARY

1

notificationcriteriaid

A

2

(NULL)

(NULL)

 

BTREE

 

swnotificationcriteria

1

notificationcriteria1

1

notificationruleid

A

2

(NULL)

(NULL)

 

BTREE

 

Back

 
swnotificationpool  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

notificationpoolid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

notificationruleid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

contents

text

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swnotificationpool

0

PRIMARY

1

notificationpoolid

A

0

(NULL)

(NULL)

 

BTREE

 

swnotificationpool

1

notificationpool1

1

staffid

A

0

(NULL)

(NULL)

 

BTREE

 

swnotificationpool

1

notificationpool1

2

dateline

A

0

(NULL)

(NULL)

 

BTREE

 

swnotificationpool

1

notificationpool2

1

dateline

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swnotificationrules  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

notificationruleid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

title

varchar(255)

utf8_unicode_ci

NO

 

(NULL)

 

select,insert,update,references

 

ruletype

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

emailprefix

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

isenabled

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swnotificationrules

0

PRIMARY

1

notificationruleid

A

2

(NULL)

(NULL)

 

BTREE

 

swnotificationrules

1

notificationrules1

1

ruletype

A

2

(NULL)

(NULL)

 

BTREE

 

swnotificationrules

1

notificationrules1

2

isenabled

A

2

(NULL)

(NULL)

 

BTREE

 

swnotificationrules

1

notificationrules2

1

isenabled

A

2

(NULL)

(NULL)

 

BTREE

 

Back

 
swonsitesessions  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

onsitesessionid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

sessionhash

varchar(60)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

chatsessionid

varchar(60)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

chatobjectid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

enablep2p

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

enabledirect

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

endpointname

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

directhost

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

directport

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

staffname

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swonsitesessions

0

PRIMARY

1

onsitesessionid

A

0

(NULL)

(NULL)

 

BTREE

 

swonsitesessions

1

onsitesessions1

1

sessionhash

A

0

(NULL)

(NULL)

 

BTREE

 

swonsitesessions

1

onsitesessions1

2

chatsessionid

A

0

(NULL)

(NULL)

 

BTREE

 

swonsitesessions

1

onsitesessions1

3

chatobjectid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swparserbans  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

parserbanid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

email

varchar(255)

utf8_unicode_ci

NO

UNI

 

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swparserbans

0

PRIMARY

1

parserbanid

A

0

(NULL)

(NULL)

 

BTREE

 

swparserbans

0

parserbans1

1

email

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swparserlogdata  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

parserlogdataid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

parserlogid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

contents

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swparserlogdata

0

PRIMARY

1

parserlogdataid

A

0

(NULL)

(NULL)

 

BTREE

 

swparserlogdata

1

parserlogdata1

1

parserlogid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swparserlogs  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

parserlogid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

typeid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

emailqueueid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

logtype

varchar(20)

utf8_unicode_ci

NO

MUL

failure

 

select,insert,update,references

 

subject

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

fromemail

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

toemail

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

size

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

description

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

parsetimetaken

double

(NULL)

NO

 

0

 

select,insert,update,references

 

responsetype

varchar(20)

utf8_unicode_ci

NO

 

ticket

 

select,insert,update,references

 

ticketpostid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

ticketmaskid

varchar(20)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swparserlogs

0

PRIMARY

1

parserlogid

A

0

(NULL)

(NULL)

 

BTREE

 

swparserlogs

1

parserlogs1

1

ticketpostid

A

0

(NULL)

(NULL)

 

BTREE

 

swparserlogs

1

parserlogs2

1

dateline

A

0

(NULL)

(NULL)

 

BTREE

 

swparserlogs

1

parserlogs3

1

emailqueueid

A

0

(NULL)

(NULL)

 

BTREE

 

swparserlogs

1

parserlogs4

1

logtype

A

0

(NULL)

(NULL)

 

BTREE

 

swparserlogs

1

parserlogs4

2

dateline

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swparserloopblocks  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

parserloopblockid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

restoretime

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

address

varchar(255)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swparserloopblocks

0

PRIMARY

1

parserloopblockid

A

0

(NULL)

(NULL)

 

BTREE

 

swparserloopblocks

1

parserloopblocks1

1

address

A

0

(NULL)

(NULL)

 

BTREE

 

swparserloopblocks

1

parserloopblocks1

2

restoretime

A

0

(NULL)

(NULL)

 

BTREE

 

swparserloopblocks

1

parserloopblocks2

1

restoretime

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swparserloophits  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

parserloophitid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

emailaddress

varchar(255)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swparserloophits

0

PRIMARY

1

parserloophitid

A

0

(NULL)

(NULL)

 

BTREE

 

swparserloophits

1

parserloophits1

1

dateline

A

0

(NULL)

(NULL)

 

BTREE

 

swparserloophits

1

parserloophits2

1

emailaddress

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swparserlooprules  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

parserloopruleid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

title

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

length

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

maxhits

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

restoreafter

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

ismaster

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swparserlooprules

0

PRIMARY

1

parserloopruleid

A

1

(NULL)

(NULL)

 

BTREE

 

Back

 
swparserruleactions  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

parserruleactionid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

parserruleid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

name

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

typeid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

typedata

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

typechar

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swparserruleactions

0

PRIMARY

1

parserruleactionid

A

7

(NULL)

(NULL)

 

BTREE

 

swparserruleactions

1

parserruleactions1

1

parserruleid

A

7

(NULL)

(NULL)

 

BTREE

 

Back

 
swparserrulecriteria  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

parserrulecriteriaid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

parserruleid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

name

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

ruleop

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

rulematch

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swparserrulecriteria

0

PRIMARY

1

parserrulecriteriaid

A

8

(NULL)

(NULL)

 

BTREE

 

swparserrulecriteria

1

parserrulecriteria1

1

parserruleid

A

8

(NULL)

(NULL)

 

BTREE

 

Back

 
swparserrules  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

parserruleid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

title

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

sortorder

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

ruletype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

matchtype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

stopprocessing

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

isenabled

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swparserrules

0

PRIMARY

1

parserruleid

A

7

(NULL)

(NULL)

 

BTREE

 

Back

 
swqueuesignatures  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

queuesignatureid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

emailqueueid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

contents

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swqueuesignatures

0

PRIMARY

1

queuesignatureid

A

0

(NULL)

(NULL)

 

BTREE

 

swqueuesignatures

1

queuesignatures1

1

emailqueueid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swregistry  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

vkey

varchar(50)

utf8_unicode_ci

NO

PRI

 

 

select,insert,update,references

 

data

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

isvolatile

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

datasize

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swregistry

0

PRIMARY

1

vkey

A

31

(NULL)

(NULL)

 

BTREE

 

Back

 
swreportcriteria  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

criteriaid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

name

varchar(63)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

oper

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

value

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

reportid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swreportcriteria

0

PRIMARY

1

criteriaid

A

0

(NULL)

(NULL)

 

BTREE

 

swreportcriteria

1

reportcriteria1

1

reportid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swreportfields  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

fieldid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

name

varchar(63)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

axis

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

reportid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

displayorder

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swreportfields

0

PRIMARY

1

fieldid

A

0

(NULL)

(NULL)

 

BTREE

 

swreportfields

1

reportfields1

1

reportid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swreportfolders  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

reportfolderid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

reportcount

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

displayorder

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

foldertitle

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

viewtype

varchar(10)

utf8_unicode_ci

NO

MUL

public

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swreportfolders

0

PRIMARY

1

reportfolderid

A

0

(NULL)

(NULL)

 

BTREE

 

swreportfolders

1

reportfolders1

1

viewtype

A

0

(NULL)

(NULL)

 

BTREE

 

swreportfolders

1

reportfolders1

2

staffid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swreportfunctions  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

functionid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

name

varchar(63)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

type

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

reportid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

displayorder

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swreportfunctions

0

PRIMARY

1

functionid

A

0

(NULL)

(NULL)

 

BTREE

 

swreportfunctions

1

reportfunctions1

1

reportid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swreportgroupfields  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

groupfieldid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

name

varchar(63)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

reportid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

applyorder

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swreportgroupfields

0

PRIMARY

1

groupfieldid

A

0

(NULL)

(NULL)

 

BTREE

 

swreportgroupfields

1

reportgroupfields1

1

reportid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swreports  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

reportid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

title

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

type

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

basetablename

varchar(20)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

categoryid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

matchtype

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

creatorstaffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

lastaccessed

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swreports

0

PRIMARY

1

reportid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swreportsortfields  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

sortfieldid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

name

varchar(63)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

sortorder

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

reportid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

applyorder

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swreportsortfields

0

PRIMARY

1

sortfieldid

A

0

(NULL)

(NULL)

 

BTREE

 

swreportsortfields

1

reportsortfields1

1

reportid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swsearchenginequeue  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

searchenginequeueid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

textid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

texttype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

contents

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swsearchenginequeue

0

PRIMARY

1

searchenginequeueid

A

0

(NULL)

(NULL)

 

BTREE

 

swsearchenginequeue

1

searchenginequeue1

1

dateline

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swsearchstoredata  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

searchstoredataid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

searchstoreid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

dataid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swsearchstoredata

0

PRIMARY

1

searchstoredataid

A

0

(NULL)

(NULL)

 

BTREE

 

swsearchstoredata

1

searchstoredata1

1

searchstoreid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swsearchstores  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

searchstoreid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

sessionid

varchar(70)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

lastupdate

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

userid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

storetype

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swsearchstores

0

PRIMARY

1

searchstoreid

A

0

(NULL)

(NULL)

 

BTREE

 

swsearchstores

1

searchstores1

1

sessionid

A

0

(NULL)

(NULL)

 

BTREE

 

swsearchstores

1

searchstores2

1

storetype

A

0

(NULL)

(NULL)

 

BTREE

 

swsearchstores

1

searchstores2

2

staffid

A

0

(NULL)

(NULL)

 

BTREE

 

swsearchstores

1

searchstores3

1

storetype

A

0

(NULL)

(NULL)

 

BTREE

 

swsearchstores

1

searchstores3

2

userid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swsearchtextinstances  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ngramid

bigint(20)

(NULL)

NO

 

(NULL)

 

select,insert,update,references

 

textid

bigint(20)

(NULL)

NO

MUL

(NULL)

 

select,insert,update,references

 

texttype

smallint(6)

(NULL)

NO

MUL

(NULL)

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swsearchtextinstances

1

searchtextinstances1

1

textid

A

0

(NULL)

(NULL)

 

BTREE

 

swsearchtextinstances

1

searchtextinstances1

2

texttype

A

0

(NULL)

(NULL)

 

BTREE

 

swsearchtextinstances

1

searchtextinstances1

3

ngramid

A

0

(NULL)

(NULL)

 

BTREE

 

swsearchtextinstances

1

searchtextinstances2

1

textid

A

0

(NULL)

(NULL)

 

BTREE

 

swsearchtextinstances

1

searchtextinstances2

2

texttype

A

0

(NULL)

(NULL)

 

BTREE

 

swsearchtextinstances

1

searchtextinstances3

1

texttype

A

0

(NULL)

(NULL)

 

BTREE

 

swsearchtextinstances

1

searchtextinstances3

2

textid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swsearchtextngrams  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ngramid

bigint(20)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

ngram

varchar(255)

utf8_unicode_ci

NO

MUL

(NULL)

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swsearchtextngrams

0

PRIMARY

1

ngramid

A

0

(NULL)

(NULL)

 

BTREE

 

swsearchtextngrams

1

searchtextngrams1

1

ngram

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swsearchtextvariables  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

tag

varchar(255)

utf8_unicode_ci

NO

 

(NULL)

 

select,insert,update,references

 

value

varchar(255)

utf8_unicode_ci

NO

 

(NULL)

 

select,insert,update,references

 

textid

bigint(20)

(NULL)

NO

MUL

(NULL)

 

select,insert,update,references

 

texttype

smallint(6)

(NULL)

NO

 

(NULL)

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swsearchtextvariables

1

searchtextvariables1

1

textid

A

0

(NULL)

(NULL)

 

BTREE

 

swsearchtextvariables

1

searchtextvariables1

2

texttype

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swsessions  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

sessionid

varchar(32)

utf8_unicode_ci

NO

PRI

 

 

select,insert,update,references

 

ipaddress

varchar(30)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

lastactivity

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

lastactivitycustom

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

useragent

varchar(60)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

isloggedin

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

sessiontype

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

typeid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

sessionhits

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

status

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

phonestatus

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

captcha

varchar(20)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

gridcolor

varchar(30)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

visitorgroupid

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

departmentid

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

proactiveresult

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

ticketviewid

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

iswinapp

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

csrfhash

varchar(50)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

languagecode

varchar(10)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swsessions

0

PRIMARY

1

sessionid

(NULL)

0

(NULL)

(NULL)

 

HASH

 

swsessions

1

sessions1

1

sessiontype

(NULL)

(NULL)

(NULL)

(NULL)

 

HASH

 

swsessions

1

sessions1

2

lastactivity

(NULL)

(NULL)

(NULL)

(NULL)

 

HASH

 

swsessions

1

sessions1

3

status

(NULL)

0

(NULL)

(NULL)

 

HASH

 

swsessions

1

typeid

1

typeid

(NULL)

(NULL)

(NULL)

(NULL)

 

HASH

 

swsessions

1

typeid

2

sessiontype

(NULL)

0

(NULL)

(NULL)

 

HASH

 

swsessions

1

sessions2

1

sessionid

(NULL)

(NULL)

(NULL)

(NULL)

 

HASH

 

swsessions

1

sessions2

2

sessiontype

(NULL)

0

(NULL)

(NULL)

 

HASH

 

Back

 
swsettings  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

settingid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

section

varchar(50)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

vkey

varchar(50)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

data

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swsettings

0

PRIMARY

1

settingid

A

190

(NULL)

(NULL)

 

BTREE

 

swsettings

1

sections

1

section

A

12

(NULL)

(NULL)

 

BTREE

 

swsettings

1

sections

2

vkey

A

190

(NULL)

(NULL)

 

BTREE

 

Back

 
swsettingsfields  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

sfieldid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

sgroupid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

name

varchar(200)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

customvalue

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

iscustom

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

settingtype

varchar(100)

utf8_unicode_ci

NO

 

text

 

select,insert,update,references

 

module

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

displayorder

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swsettingsfields

0

PRIMARY

1

sfieldid

A

415

(NULL)

(NULL)

 

BTREE

 

swsettingsfields

1

settingsfields1

1

sgroupid

A

31

(NULL)

(NULL)

 

BTREE

 

Back

 
swsettingsgroups  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

sgroupid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

name

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

module

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

displayorder

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

ishidden

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swsettingsgroups

0

PRIMARY

1

sgroupid

A

15

(NULL)

(NULL)

 

BTREE

 

Back

 
swsignatures  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

signatureid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

signature

text

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swsignatures

0

PRIMARY

1

signatureid

A

1

(NULL)

(NULL)

 

BTREE

 

swsignatures

1

signatures1

1

staffid

A

1

(NULL)

(NULL)

 

BTREE

 

Back

 
swslaholidaylinks  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

slaholidaylinkid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

slaplanid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

slaholidayid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swslaholidaylinks

0

PRIMARY

1

slaholidaylinkid

A

0

(NULL)

(NULL)

 

BTREE

 

swslaholidaylinks

1

slaholidaylinks1

1

slaplanid

A

0

(NULL)

(NULL)

 

BTREE

 

swslaholidaylinks

1

slaholidaylinks1

2

slaholidayid

A

0

(NULL)

(NULL)

 

BTREE

 

swslaholidaylinks

1

slaholidaylinks2

1

slaholidayid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swslaholidays  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

slaholidayid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

title

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

holidayday

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

holidaymonth

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

holidaydate

varchar(200)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

flagicon

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

iscustom

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swslaholidays

0

PRIMARY

1

slaholidayid

A

10

(NULL)

(NULL)

 

BTREE

 

swslaholidays

1

slaholidays1

1

holidayday

A

10

(NULL)

(NULL)

 

BTREE

 

swslaholidays

1

slaholidays1

2

holidaymonth

A

10

(NULL)

(NULL)

 

BTREE

 

swslaholidays

1

slaholidays2

1

holidaydate

A

10

(NULL)

(NULL)

 

BTREE

 

swslaholidays

1

slaholidays2

2

iscustom

A

10

(NULL)

(NULL)

 

BTREE

 

Back

 
swslaplans  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

slaplanid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

slascheduleid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

title

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

overduehrs

double

(NULL)

NO

 

0

 

select,insert,update,references

 

resolutionduehrs

double

(NULL)

NO

 

0

 

select,insert,update,references

 

isenabled

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

sortorder

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

ruletype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swslaplans

0

PRIMARY

1

slaplanid

A

1

(NULL)

(NULL)

 

BTREE

 

swslaplans

1

slaplans2

1

slascheduleid

A

1

(NULL)

(NULL)

 

BTREE

 

Back

 
swslarulecriteria  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

slarulecriteriaid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

slaplanid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

name

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

ruleop

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

rulematch

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

rulematchtype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swslarulecriteria

0

PRIMARY

1

slarulecriteriaid

A

1

(NULL)

(NULL)

 

BTREE

 

swslarulecriteria

1

slarulecriteria1

1

slaplanid

A

1

(NULL)

(NULL)

 

BTREE

 

Back

 
swslaschedules  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

slascheduleid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

title

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

sunday_open

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

monday_open

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

tuesday_open

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

wednesday_open

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

thursday_open

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

friday_open

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

saturday_open

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swslaschedules

0

PRIMARY

1

slascheduleid

A

1

(NULL)

(NULL)

 

BTREE

 

Back

 
swslascheduletable  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

slascheduletableid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

slascheduleid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

sladay

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

opentimeline

varchar(6)

utf8_unicode_ci

NO

 

00:00

 

select,insert,update,references

 

closetimeline

varchar(6)

utf8_unicode_ci

NO

 

00:00

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swslascheduletable

0

PRIMARY

1

slascheduletableid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swstaff  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

staffid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

firstname

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

lastname

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

fullname

varchar(200)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

username

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

staffpassword

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

islegacypassword

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

designation

varchar(200)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

greeting

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

staffgroupid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

email

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

mobilenumber

varchar(20)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

statusmessage

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

lastprofileupdate

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

lastvisit

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

lastvisit2

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

lastactivity

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

enabledst

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

startofweek

int(11)

(NULL)

NO

 

1

 

select,insert,update,references

 

pmunread

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

groupassigns

smallint(6)

(NULL)

NO

 

1

 

select,insert,update,references

 

enablepmalerts

smallint(6)

(NULL)

NO

 

1

 

select,insert,update,references

 

enablepmjsalerts

smallint(6)

(NULL)

NO

 

1

 

select,insert,update,references

 

ticketviewid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

isenabled

smallint(6)

(NULL)

NO

 

1

 

select,insert,update,references

 

passwordupdatetimeline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

iprestriction

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

timezonephp

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swstaff

0

PRIMARY

1

staffid

A

1

(NULL)

(NULL)

 

BTREE

 

swstaff

1

staff1

1

staffgroupid

A

1

(NULL)

(NULL)

 

BTREE

 

Back

 
swstaffactivitylog  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

staffactivitylogid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

staffname

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

ipaddress

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

forwardedipaddress

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

useragent

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

description

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

actiontype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

sectiontype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

interfacetype

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swstaffactivitylog

0

PRIMARY

1

staffactivitylogid

A

0

(NULL)

(NULL)

 

BTREE

 

swstaffactivitylog

1

staffactivitylog1

1

interfacetype

A

0

(NULL)

(NULL)

 

BTREE

 

swstaffactivitylog

1

staffactivitylog1

2

dateline

A

0

(NULL)

(NULL)

 

BTREE

 

swstaffactivitylog

1

staffactivitylog2

1

dateline

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swstaffassigns  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

staffassignid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

departmentid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swstaffassigns

0

PRIMARY

1

staffassignid

A

2

(NULL)

(NULL)

 

BTREE

 

swstaffassigns

0

staffassigns3

1

departmentid

A

2

(NULL)

(NULL)

 

BTREE

 

swstaffassigns

0

staffassigns3

2

staffid

A

2

(NULL)

(NULL)

 

BTREE

 

swstaffassigns

1

staffassigns1

1

staffid

A

2

(NULL)

(NULL)

 

BTREE

 

swstaffassigns

1

staffassigns2

1

departmentid

A

2

(NULL)

(NULL)

 

BTREE

 

Back

 
swstaffgroup  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

staffgroupid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

title

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

isadmin

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swstaffgroup

0

PRIMARY

1

staffgroupid

A

2

(NULL)

(NULL)

 

BTREE

 

swstaffgroup

1

staffgroup1

1

isadmin

A

2

(NULL)

(NULL)

 

BTREE

 

Back

 
swstaffgrouplinks  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

staffgrouplinkid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

toassignid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

type

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

staffgroupid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swstaffgrouplinks

0

PRIMARY

1

staffgrouplinkid

A

0

(NULL)

(NULL)

 

BTREE

 

swstaffgrouplinks

1

staffgrouplinks1

1

staffgroupid

A

0

(NULL)

(NULL)

 

BTREE

 

swstaffgrouplinks

1

staffgrouplinks1

2

type

A

0

(NULL)

(NULL)

 

BTREE

 

swstaffgrouplinks

1

staffgrouplinks2

1

toassignid

A

0

(NULL)

(NULL)

 

BTREE

 

swstaffgrouplinks

1

staffgrouplinks2

2

type

A

0

(NULL)

(NULL)

 

BTREE

 

swstaffgrouplinks

1

staffgrouplinks2

3

staffgroupid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swstaffgroupsettings  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

sgroupsettingid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

staffgroupid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

name

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

value

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swstaffgroupsettings

0

PRIMARY

1

sgroupsettingid

A

0

(NULL)

(NULL)

 

BTREE

 

swstaffgroupsettings

0

staffgroupsettings2

1

staffgroupid

A

0

(NULL)

(NULL)

 

BTREE

 

swstaffgroupsettings

0

staffgroupsettings2

2

name

A

0

(NULL)

(NULL)

 

BTREE

 

swstaffgroupsettings

1

staffgroupsettings1

1

staffgroupid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swstaffloginlog  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

staffloginlogid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

logindateline

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

activitydateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

logoutdateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

staffname

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

staffusername

varchar(255)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

ipaddress

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

forwardedipaddress

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

useragent

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

sessionid

varchar(255)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

logouttype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

loginresult

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

interfacetype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swstaffloginlog

0

PRIMARY

1

staffloginlogid

A

0

(NULL)

(NULL)

 

BTREE

 

swstaffloginlog

1

staffloginlog1

1

staffid

A

0

(NULL)

(NULL)

 

BTREE

 

swstaffloginlog

1

staffloginlog1

2

logindateline

A

0

(NULL)

(NULL)

 

BTREE

 

swstaffloginlog

1

staffloginlog1

3

interfacetype

A

0

(NULL)

(NULL)

 

BTREE

 

swstaffloginlog

1

staffloginlog2

1

staffusername

A

0

(NULL)

(NULL)

 

BTREE

 

swstaffloginlog

1

staffloginlog2

2

logindateline

A

0

(NULL)

(NULL)

 

BTREE

 

swstaffloginlog

1

staffloginlog2

3

loginresult

A

0

(NULL)

(NULL)

 

BTREE

 

swstaffloginlog

1

staffloginlog3

1

logindateline

A

0

(NULL)

(NULL)

 

BTREE

 

swstaffloginlog

1

staffloginlog3

2

loginresult

A

0

(NULL)

(NULL)

 

BTREE

 

swstaffloginlog

1

staffloginlog4

1

sessionid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swstaffprofileimages  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

staffprofileimageid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

type

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

extension

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

imagedata

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swstaffprofileimages

0

PRIMARY

1

staffprofileimageid

A

0

(NULL)

(NULL)

 

BTREE

 

swstaffprofileimages

1

staffprofileimages1

1

staffid

A

0

(NULL)

(NULL)

 

BTREE

 

swstaffprofileimages

1

staffprofileimages1

2

type

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swstaffsettings  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

staffsettingid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

departmentid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

name

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

value

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swstaffsettings

0

PRIMARY

1

staffsettingid

A

0

(NULL)

(NULL)

 

BTREE

 

swstaffsettings

0

staffsettings2

1

staffid

A

0

(NULL)

(NULL)

 

BTREE

 

swstaffsettings

0

staffsettings2

2

departmentid

A

0

(NULL)

(NULL)

 

BTREE

 

swstaffsettings

0

staffsettings2

3

name

A

0

(NULL)

(NULL)

 

BTREE

 

swstaffsettings

1

staffsettings1

1

staffid

A

0

(NULL)

(NULL)

 

BTREE

 

swstaffsettings

1

staffsettings3

1

departmentid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swtaglinks  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

taglinkid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

tagid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

linktype

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

linkid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swtaglinks

0

PRIMARY

1

taglinkid

A

0

(NULL)

(NULL)

 

BTREE

 

swtaglinks

1

taglinks1

1

tagid

A

0

(NULL)

(NULL)

 

BTREE

 

swtaglinks

1

taglinks1

2

linktype

A

0

(NULL)

(NULL)

 

BTREE

 

swtaglinks

1

taglinks2

1

linktype

A

0

(NULL)

(NULL)

 

BTREE

 

swtaglinks

1

taglinks2

2

linkid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swtags  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

tagid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

tagname

varchar(100)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

linkcount

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swtags

0

PRIMARY

1

tagid

A

0

(NULL)

(NULL)

 

BTREE

 

swtags

1

tags1

1

tagname

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swtemplatecategories  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

tcategoryid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

tgroupid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

name

varchar(60)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

description

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

icon

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

module

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swtemplatecategories

0

PRIMARY

1

tcategoryid

A

6

(NULL)

(NULL)

 

BTREE

 

swtemplatecategories

1

templatecategories1

1

tgroupid

A

2

(NULL)

(NULL)

 

BTREE

 

Back

 
swtemplatedata  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

templatedataid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

templateid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

contents

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

contentsdefault

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swtemplatedata

0

PRIMARY

1

templatedataid

A

72

(NULL)

(NULL)

 

BTREE

 

swtemplatedata

1

templatedata1

1

templateid

A

72

(NULL)

(NULL)

 

BTREE

 

Back

 
swtemplategroups  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

tgroupid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

languageid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

isenabled

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

guestusergroupid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

regusergroupid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

title

varchar(155)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

description

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

companyname

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

ismaster

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

enablepassword

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

groupusername

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

grouppassword

varchar(32)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

restrictgroups

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

isdefault

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

useloginshare

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

loginapi_moduleid

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

ticketstatusid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

priorityid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

departmentid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

tickettypeid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

departmentid_livechat

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

tickets_prompttype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

tickets_promptpriority

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swtemplategroups

0

PRIMARY

1

tgroupid

A

1

(NULL)

(NULL)

 

BTREE

 

Back

 
swtemplatehistory  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

templatehistoryid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

templateid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

changelognotes

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

templatelength

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

templateversion

varchar(20)

utf8_unicode_ci

NO

 

1.00.00

 

select,insert,update,references

 

contents

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

contentshash

varchar(32)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swtemplatehistory

0

PRIMARY

1

templatehistoryid

A

0

(NULL)

(NULL)

 

BTREE

 

swtemplatehistory

1

templatehistory1

1

templateid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swtemplates  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

templateid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

tgroupid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

tcategoryid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

templateversion

varchar(20)

utf8_unicode_ci

NO

 

1.00.00

 

select,insert,update,references

 

name

varchar(60)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

templatelength

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

modified

varchar(50)

utf8_unicode_ci

NO

 

notmodified

 

select,insert,update,references

 

contentshash

varchar(32)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

iscustom

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

contentsdefaulthash

varchar(32)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swtemplates

0

PRIMARY

1

templateid

A

74

(NULL)

(NULL)

 

BTREE

 

swtemplates

1

templates1

1

tgroupid

A

2

(NULL)

(NULL)

 

BTREE

 

swtemplates

1

templates1

2

name

A

74

(NULL)

(NULL)

 

BTREE

 

swtemplates

1

templates2

1

tcategoryid

A

12

(NULL)

(NULL)

 

BTREE

 

Back

 
swticketauditlogs  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ticketauditlogid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

ticketid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

ticketpostid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

departmentid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

departmenttitle

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

creatortype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

creatorid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

creatorfullname

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

actiontype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

actionmsg

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

valuetype

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

oldvalueid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

oldvaluestring

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

newvalueid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

newvaluestring

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

actionhash

varchar(50)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swticketauditlogs

0

PRIMARY

1

ticketauditlogid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketauditlogs

1

ticketauditlogs1

1

ticketid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketauditlogs

1

ticketauditlogs1

2

actiontype

A

0

(NULL)

(NULL)

 

BTREE

 

swticketauditlogs

1

ticketauditlogs2

1

dateline

A

0

(NULL)

(NULL)

 

BTREE

 

swticketauditlogs

1

ticketauditlogs2

2

creatortype

A

0

(NULL)

(NULL)

 

BTREE

 

swticketauditlogs

1

ticketauditlogs2

3

creatorid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketauditlogs

1

ticketauditlogs3

1

actionhash

A

0

(NULL)

(NULL)

 

BTREE

 

swticketauditlogs

1

ticketauditlogs4

1

ticketid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketauditlogs

1

ticketauditlogs4

2

ticketpostid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketauditlogs

1

ticketauditlogs4

3

valuetype

A

0

(NULL)

(NULL)

 

BTREE

 

swticketauditlogs

1

ticketauditlogs5

1

ticketpostid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketauditlogs

1

ticketauditlogs5

2

ticketid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketauditlogs

1

ticketauditlogs5

3

valuetype

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swticketdrafts  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ticketdraftid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

ticketid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

staffname

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

isedited

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

editedstaffname

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

editedbystaffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

editeddateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

contents

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swticketdrafts

0

PRIMARY

1

ticketdraftid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketdrafts

1

ticketdrafts1

1

ticketid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketdrafts

1

ticketdrafts1

2

staffid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swticketemails  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ticketemailid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

email

varchar(255)

utf8_unicode_ci

NO

UNI

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swticketemails

0

PRIMARY

1

ticketemailid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketemails

0

ticketemails1

1

email

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swticketfiletypes  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ticketfiletypeid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

extension

varchar(10)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

maxsize

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

acceptsupportcenter

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

acceptmailparser

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swticketfiletypes

0

PRIMARY

1

ticketfiletypeid

A

29

(NULL)

(NULL)

 

BTREE

 

swticketfiletypes

1

ticketfiletypes1

1

extension

A

29

(NULL)

(NULL)

 

BTREE

 

Back

 
swticketfilterfields  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ticketfilterfieldid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

ticketfilterid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

fieldtitle

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

fieldoper

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

fieldvalue

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swticketfilterfields

0

PRIMARY

1

ticketfilterfieldid

A

4

(NULL)

(NULL)

 

BTREE

 

swticketfilterfields

1

ticketfilterfields1

1

ticketfilterid

A

4

(NULL)

(NULL)

 

BTREE

 

Back

 
swticketfilters  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ticketfilterid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

lastactivity

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

filtertype

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

title

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

restrictstaffgroupid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

criteriaoptions

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swticketfilters

0

PRIMARY

1

ticketfilterid

A

2

(NULL)

(NULL)

 

BTREE

 

swticketfilters

1

ticketfilters1

1

filtertype

A

2

(NULL)

(NULL)

 

BTREE

 

swticketfilters

1

ticketfilters1

2

staffid

A

2

(NULL)

(NULL)

 

BTREE

 

swticketfilters

1

ticketfilters2

1

filtertype

A

2

(NULL)

(NULL)

 

BTREE

 

swticketfilters

1

ticketfilters2

2

restrictstaffgroupid

A

2

(NULL)

(NULL)

 

BTREE

 

swticketfilters

1

ticketfilters3

1

staffid

A

2

(NULL)

(NULL)

 

BTREE

 

Back

 
swticketfollowups  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ticketfollowupid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

executiondateline

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

ticketid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

dochangeproperties

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

ownerstaffid

double

(NULL)

NO

 

0

 

select,insert,update,references

 

departmentid

double

(NULL)

NO

 

0

 

select,insert,update,references

 

ticketstatusid

double

(NULL)

NO

 

0

 

select,insert,update,references

 

tickettypeid

double

(NULL)

NO

 

0

 

select,insert,update,references

 

priorityid

double

(NULL)

NO

 

0

 

select,insert,update,references

 

dochangeduedateline

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

duedateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

resolutionduedateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

timeworked

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

timebillable

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

donote

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

notetype

varchar(50)

utf8_unicode_ci

NO

 

0

 

select,insert,update,references

 

notecolor

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

ticketnotes

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

doreply

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

replycontents

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

doforward

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

forwardemailto

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

forwardcontents

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swticketfollowups

0

PRIMARY

1

ticketfollowupid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketfollowups

1

ticketfollowups1

1

ticketid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketfollowups

1

ticketfollowups2

1

executiondateline

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swticketlabels  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ticketlabelid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

title

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

labeltype

varchar(10)

utf8_unicode_ci

NO

MUL

public

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swticketlabels

0

PRIMARY

1

ticketlabelid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketlabels

1

ticketlabels1

1

labeltype

A

0

(NULL)

(NULL)

 

BTREE

 

swticketlabels

1

ticketlabels1

2

staffid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swticketlinkchains  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ticketlinkchainid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

ticketid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

ticketlinktypeid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

chainhash

varchar(50)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swticketlinkchains

0

PRIMARY

1

ticketlinkchainid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketlinkchains

1

ticketlinkchains1

1

chainhash

A

0

(NULL)

(NULL)

 

BTREE

 

swticketlinkchains

1

ticketlinkchains2

1

ticketid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketlinkchains

1

ticketlinkchains3

1

ticketlinktypeid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swticketlinkedtables  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ticketlinkedtableid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

linktype

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

linktypeid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

ticketid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swticketlinkedtables

0

PRIMARY

1

ticketlinkedtableid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketlinkedtables

1

ticketlinkedtables1

1

ticketid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketlinkedtables

1

ticketlinkedtables1

2

linktype

A

0

(NULL)

(NULL)

 

BTREE

 

swticketlinkedtables

1

ticketlinkedtables2

1

linktype

A

0

(NULL)

(NULL)

 

BTREE

 

swticketlinkedtables

1

ticketlinkedtables2

2

linktypeid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swticketlinks  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ticketlinkid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

ticketlinktypeid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

ticketid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

linkticketid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swticketlinks

0

PRIMARY

1

ticketlinkid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketlinks

1

ticketlinks1

1

ticketid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketlinks

1

ticketlinks2

1

linkticketid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swticketlinktypes  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ticketlinktypeid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

displayorder

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

linktypetitle

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swticketlinktypes

0

PRIMARY

1

ticketlinktypeid

A

6

(NULL)

(NULL)

 

BTREE

 

Back

 
swticketlocks  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ticketid

int(11)

(NULL)

NO

PRI

0

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swticketlocks

0

ticketlocks1

1

ticketid

(NULL)

0

(NULL)

(NULL)

 

HASH

 

Back

 
swticketmergelog  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ticketmergelogid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

oldticketid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

oldticketmaskid

varchar(20)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

ticketid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swticketmergelog

0

PRIMARY

1

ticketmergelogid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketmergelog

1

ticketmergelog1

1

oldticketid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketmergelog

1

ticketmergelog2

1

oldticketmaskid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketmergelog

1

ticketmergelog3

1

ticketid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swticketmessageids  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ticketmessageid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

messageid

varchar(15)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

ticketid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

ticketpostid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swticketmessageids

0

PRIMARY

1

ticketmessageid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketmessageids

1

ticketmessageids1

1

messageid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketmessageids

1

ticketmessageids1

2

ticketid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketmessageids

1

ticketmessageids2

1

dateline

A

0

(NULL)

(NULL)

 

BTREE

 

swticketmessageids

1

ticketmessageids3

1

ticketid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketmessageids

1

ticketmessageids3

2

messageid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swticketnotes  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ticketnoteid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

linktypeid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

linktype

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

forstaffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

isedited

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

staffname

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

editedstaffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

editedstaffname

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

editedtimeline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

notecolor

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

note

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swticketnotes

0

PRIMARY

1

ticketnoteid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketnotes

1

ticketnotes1

1

linktypeid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketnotes

1

ticketnotes1

2

linktype

A

0

(NULL)

(NULL)

 

BTREE

 

swticketnotes

1

ticketnotes1

3

forstaffid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketnotes

1

ticketnotes2

1

linktype

A

0

(NULL)

(NULL)

 

BTREE

 

swticketnotes

1

ticketnotes2

2

linktypeid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swticketpostlocks  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ticketpostlockid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

ticketid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

contents

text

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swticketpostlocks

0

PRIMARY

1

ticketpostlockid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketpostlocks

1

ticketpostlocks1

1

ticketid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketpostlocks

1

ticketpostlocks1

2

staffid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketpostlocks

1

ticketpostlocks2

1

dateline

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swticketposts  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ticketpostid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

ticketid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

userid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

fullname

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

email

varchar(255)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

emailto

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

subject

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

ipaddress

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

hasattachments

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

edited

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

editedbystaffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

editeddateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

creator

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

isthirdparty

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

ishtml

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

isemailed

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

contents

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

contenthash

varchar(50)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

subjecthash

varchar(50)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

issurveycomment

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

creationmode

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swticketposts

0

PRIMARY

1

ticketpostid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketposts

1

ticketposts1

1

ticketid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketposts

1

ticketposts1

2

staffid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketposts

1

ticketposts2

1

email

A

0

(NULL)

(NULL)

 

BTREE

 

swticketposts

1

ticketposts2

2

subjecthash

A

0

(NULL)

(NULL)

 

BTREE

 

swticketposts

1

ticketposts3

1

creator

A

0

(NULL)

(NULL)

 

BTREE

 

swticketposts

1

ticketposts3

2

staffid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketposts

1

ticketposts3

3

dateline

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swticketpriorities  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

priorityid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

title

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

displayorder

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

type

varchar(50)

utf8_unicode_ci

NO

 

public

 

select,insert,update,references

 

frcolorcode

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

bgcolorcode

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

iscustom

smallint(6)

(NULL)

NO

 

1

 

select,insert,update,references

 

ismaster

smallint(6)

(NULL)

NO

 

1

 

select,insert,update,references

 

displayicon

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

uservisibilitycustom

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swticketpriorities

0

PRIMARY

1

priorityid

A

6

(NULL)

(NULL)

 

BTREE

 

swticketpriorities

1

ticketpriorities1

1

uservisibilitycustom

A

2

(NULL)

(NULL)

 

BTREE

 

swticketpriorities

1

ticketpriorities1

2

priorityid

A

6

(NULL)

(NULL)

 

BTREE

 

Back

 
swticketrecipients  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ticketrecipientid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

ticketid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

ticketemailid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

recipienttype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swticketrecipients

0

PRIMARY

1

ticketrecipientid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketrecipients

0

ticketrecipients1

1

ticketid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketrecipients

0

ticketrecipients1

2

ticketemailid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swticketrecurrences  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ticketrecurrenceid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

ticketid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

tickettype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

departmentid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

ownerstaffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

tickettypeid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

ticketstatusid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

ticketpriorityid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

dontsendemail

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

dispatchautoresponder

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

intervaltype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

intervalstep

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

daily_everyweekday

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

weekly_monday

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

weekly_tuesday

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

weekly_wednesday

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

weekly_thursday

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

weekly_friday

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

weekly_saturday

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

weekly_sunday

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

monthly_type

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

monthly_day

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

monthly_extdaystep

varchar(50)

utf8_unicode_ci

NO

 

0

 

select,insert,update,references

 

monthly_extday

varchar(50)

utf8_unicode_ci

NO

 

0

 

select,insert,update,references

 

yearly_type

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

yearly_month

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

yearly_monthday

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

yearly_extdaystep

varchar(50)

utf8_unicode_ci

NO

 

0

 

select,insert,update,references

 

yearly_extday

varchar(50)

utf8_unicode_ci

NO

 

0

 

select,insert,update,references

 

yearly_extmonth

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

startdateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

endtype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

enddateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

endcount

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

creationcount

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

nextrecurrence

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swticketrecurrences

0

PRIMARY

1

ticketrecurrenceid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketrecurrences

1

ticketrecurrences1

1

nextrecurrence

A

0

(NULL)

(NULL)

 

BTREE

 

swticketrecurrences

1

ticketrecurrences1

2

startdateline

A

0

(NULL)

(NULL)

 

BTREE

 

swticketrecurrences

1

ticketrecurrences2

1

ticketid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swtickets  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ticketid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

ticketmaskid

varchar(20)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

departmentid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

departmenttitle

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

ticketstatusid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

ticketstatustitle

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

priorityid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

prioritytitle

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

emailqueueid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

userid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

ownerstaffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

ownerstaffname

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

assignstatus

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

fullname

varchar(225)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

email

varchar(150)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

lastreplier

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

replyto

varchar(150)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

subject

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

lastactivity

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

laststaffreplytime

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

lastuserreplytime

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

slaplanid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

ticketslaplanid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

duetime

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

totalreplies

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

ipaddress

varchar(120)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

flagtype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

hasnotes

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

hasattachments

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

isemailed

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

edited

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

editedbystaffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

editeddateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

creator

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

charset

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

transferencoding

varchar(50)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

timeworked

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

timebilled

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

dateicon

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

lastpostid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

firstpostid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

tgroupid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

messageid

varchar(15)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

escalationruleid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

hasdraft

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

hasbilling

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

isphonecall

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

isescalated

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

isescalatedvolatile

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

phoneno

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

autoclosetimeline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

escalatedtime

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

followupcount

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

hasfollowup

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

hasbenchmarks

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

tickethash

varchar(50)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

islinked

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

trasholddepartmentid

int(11)

(NULL)

YES

 

0

 

select,insert,update,references

 

tickettype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

tickettypeid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

tickettypetitle

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

creationmode

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

isfirstcontactresolved

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

wasreopened

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

reopendateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

resolutiondateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

escalationlevelcount

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

resolutionseconds

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

resolutionlevel

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

averageresponsetime

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

averageresponsetimehits

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

resolutionduedateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

isresolved

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

iswatched

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

oldeditemailaddress

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

linkkbarticleid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

linkticketmacroid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

bayescategoryid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swtickets

0

PRIMARY

1

ticketid

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

ticketcount

1

departmentid

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

ticketcount

2

ticketstatusid

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

ticketcount

3

ownerstaffid

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

ticketcount

4

lastactivity

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

tickets1

1

userid

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

tickets1

2

email

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

tickets1

3

replyto

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

tickets2

1

slaplanid

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

tickets2

2

duetime

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

tickets2

3

ticketstatusid

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

tickets3

1

departmentid

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

tickets3

2

ticketstatusid

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

tickets3

3

lastactivity

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

tickets4

1

email

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

tickets5

1

departmentid

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

tickets5

2

ticketstatusid

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

tickets5

3

userid

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

tickets6

1

departmentid

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

tickets6

2

ticketstatusid

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

tickets6

3

duetime

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

tickets7

1

dateline

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

tickets8

1

departmentid

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

tickets8

2

ticketstatusid

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

tickets8

3

lastuserreplytime

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

tickets9

1

duetime

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

tickets9

2

resolutionduedateline

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

tickets9

3

isescalatedvolatile

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

tickets9

4

isresolved

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

tickets10

1

ticketmaskid

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

tickets11

1

departmentid

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

tickets11

2

ticketstatusid

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

tickets11

3

duetime

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

tickets11

4

resolutionduedateline

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

tickets12

1

isresolved

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

tickets12

2

departmentid

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

tickets13

1

ticketstatusid

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

tickets14

1

isescalatedvolatile

A

0

(NULL)

(NULL)

 

BTREE

 

swtickets

1

tickets14

2

isresolved

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swticketstatus  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ticketstatusid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

title

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

displayorder

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

iscustom

smallint(6)

(NULL)

NO

 

1

 

select,insert,update,references

 

displayinmainlist

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

markasresolved

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

ismaster

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

statustype

varchar(100)

utf8_unicode_ci

NO

 

public

 

select,insert,update,references

 

displaycount

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

statuscolor

varchar(50)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

statusbgcolor

varchar(50)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

departmentid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

type

varchar(50)

utf8_unicode_ci

NO

 

public

 

select,insert,update,references

 

resetduetime

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

displayicon

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

staffvisibilitycustom

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

dispatchnotification

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

triggersurvey

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swticketstatus

0

PRIMARY

1

ticketstatusid

A

3

(NULL)

(NULL)

 

BTREE

 

Back

 
swtickettimetracknotes  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

tickettimetracknoteid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

tickettimetrackid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

notes

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swtickettimetracknotes

0

PRIMARY

1

tickettimetracknoteid

A

0

(NULL)

(NULL)

 

BTREE

 

swtickettimetracknotes

1

tickettimetracknotes1

1

tickettimetrackid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swtickettimetracks  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

tickettimetrackid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

ticketid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

workdateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

creatorstaffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

creatorstaffname

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

timespent

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

timebillable

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

isedited

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

editedstaffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

editedstaffname

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

editedtimeline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

notecolor

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

workerstaffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

workerstaffname

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swtickettimetracks

0

PRIMARY

1

tickettimetrackid

A

0

(NULL)

(NULL)

 

BTREE

 

swtickettimetracks

1

tickettimetracks1

1

ticketid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swtickettypes  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

tickettypeid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

departmentid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

displayorder

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

ismaster

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

displayicon

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

type

varchar(100)

utf8_unicode_ci

NO

 

public

 

select,insert,update,references

 

title

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

uservisibilitycustom

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swtickettypes

0

PRIMARY

1

tickettypeid

A

5

(NULL)

(NULL)

 

BTREE

 

swtickettypes

1

tickettypes1

1

departmentid

A

2

(NULL)

(NULL)

 

BTREE

 

swtickettypes

1

tickettypes2

1

uservisibilitycustom

A

2

(NULL)

(NULL)

 

BTREE

 

swtickettypes

1

tickettypes2

2

tickettypeid

A

5

(NULL)

(NULL)

 

BTREE

 

Back

 
swticketviewfields  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ticketviewfieldid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

ticketviewid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

fieldtype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

fieldtypeid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swticketviewfields

0

PRIMARY

1

ticketviewfieldid

A

18

(NULL)

(NULL)

 

BTREE

 

swticketviewfields

1

ticketviewfields1

1

ticketviewid

A

4

(NULL)

(NULL)

 

BTREE

 

Back

 
swticketviewlinks  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ticketviewlinkid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

ticketviewid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

linktype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

linktypeid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swticketviewlinks

0

PRIMARY

1

ticketviewlinkid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketviewlinks

1

ticketviewlinks1

1

ticketviewid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swticketviews  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ticketviewid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

title

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

viewscope

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

viewalltickets

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

viewunassigned

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

viewassigned

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

sortby

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

sortorder

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

ismaster

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

ticketsperpage

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

autorefresh

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

setasowner

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

defaultstatusonreply

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

afterreplyaction

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swticketviews

0

PRIMARY

1

ticketviewid

A

2

(NULL)

(NULL)

 

BTREE

 

swticketviews

1

ticketviews1

1

viewscope

A

2

(NULL)

(NULL)

 

BTREE

 

swticketviews

1

ticketviews1

2

staffid

A

2

(NULL)

(NULL)

 

BTREE

 

Back

 
swticketwatchers  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ticketwatcherid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

ticketid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swticketwatchers

0

PRIMARY

1

ticketwatcherid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketwatchers

0

ticketwatchers1

1

ticketid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketwatchers

0

ticketwatchers1

2

staffid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swticketworkflowactions  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ticketworkflowactionid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

ticketworkflowid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

name

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

typeid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

typedata

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

typechar

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swticketworkflowactions

0

PRIMARY

1

ticketworkflowactionid

A

1

(NULL)

(NULL)

 

BTREE

 

swticketworkflowactions

1

ticketworkflowactions1

1

ticketworkflowid

A

1

(NULL)

(NULL)

 

BTREE

 

Back

 
swticketworkflowcriteria  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ticketworkflowcriteriaid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

ticketworkflowid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

name

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

ruleop

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

rulematch

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

rulematchtype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swticketworkflowcriteria

0

PRIMARY

1

ticketworkflowcriteriaid

A

1

(NULL)

(NULL)

 

BTREE

 

swticketworkflowcriteria

1

ticketworkflowcriteria1

1

ticketworkflowid

A

1

(NULL)

(NULL)

 

BTREE

 

Back

 
swticketworkflownotifications  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ticketworkflownotificationid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

ticketworkflowid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

notificationtype

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

subject

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

notificationcontents

text

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swticketworkflownotifications

0

PRIMARY

1

ticketworkflownotificationid

A

0

(NULL)

(NULL)

 

BTREE

 

swticketworkflownotifications

1

ticketworkflownotifications1

1

ticketworkflowid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swticketworkflows  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ticketworkflowid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

title

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

isenabled

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

sortorder

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

ruletype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

staffvisibilitycustom

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swticketworkflows

0

PRIMARY

1

ticketworkflowid

A

1

(NULL)

(NULL)

 

BTREE

 

swticketworkflows

1

ticketworkflows1

1

ticketworkflowid

A

1

(NULL)

(NULL)

 

BTREE

 

Back

 
swtroubleshootercategories  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

troubleshootercategoryid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

staffname

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

title

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

description

text

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

categorytype

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

displayorder

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

views

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

uservisibilitycustom

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

staffvisibilitycustom

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swtroubleshootercategories

0

PRIMARY

1

troubleshootercategoryid

A

1

(NULL)

(NULL)

 

BTREE

 

swtroubleshootercategories

1

troubleshootercategories1

1

categorytype

A

1

(NULL)

(NULL)

 

BTREE

 

Back

 
swtroubleshooterdata  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

troubleshooterdataid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

troubleshooterstepid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

contents

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swtroubleshooterdata

0

PRIMARY

1

troubleshooterdataid

A

0

(NULL)

(NULL)

 

BTREE

 

swtroubleshooterdata

1

troubleshooterdata1

1

troubleshooterstepid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swtroubleshooterlinks  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

troubleshooterlinkid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

troubleshootercategoryid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

parenttroubleshooterstepid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

childtroubleshooterstepid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swtroubleshooterlinks

0

PRIMARY

1

troubleshooterlinkid

A

0

(NULL)

(NULL)

 

BTREE

 

swtroubleshooterlinks

1

troubleshooterlinks1

1

troubleshootercategoryid

A

0

(NULL)

(NULL)

 

BTREE

 

swtroubleshooterlinks

1

troubleshooterlinks1

2

parenttroubleshooterstepid

A

0

(NULL)

(NULL)

 

BTREE

 

swtroubleshooterlinks

1

troubleshooterlinks1

3

childtroubleshooterstepid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swtroubleshootersteps  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

troubleshooterstepid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

troubleshootercategoryid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

stepstatus

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

staffname

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

subject

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

edited

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

editedstaffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

editedstaffname

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

editeddateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

displayorder

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

views

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

allowcomments

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

hasattachments

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

redirecttickets

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

ticketsubject

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

redirectdepartmentid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

tickettypeid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

priorityid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swtroubleshootersteps

0

PRIMARY

1

troubleshooterstepid

A

0

(NULL)

(NULL)

 

BTREE

 

swtroubleshootersteps

1

troubleshootersteps1

1

troubleshootercategoryid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swuseremails  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

useremailid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

linktype

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

linktypeid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

email

varchar(255)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

isprimary

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swuseremails

0

PRIMARY

1

useremailid

A

1

(NULL)

(NULL)

 

BTREE

 

swuseremails

1

useremails1

1

linktype

A

1

(NULL)

(NULL)

 

BTREE

 

swuseremails

1

useremails1

2

linktypeid

A

1

(NULL)

(NULL)

 

BTREE

 

swuseremails

1

useremails1

3

isprimary

A

1

(NULL)

(NULL)

 

BTREE

 

swuseremails

1

useremails2

1

linktype

A

1

(NULL)

(NULL)

 

BTREE

 

swuseremails

1

useremails2

2

email

A

1

(NULL)

(NULL)

 

BTREE

 

swuseremails

1

useremails3

1

email

A

1

(NULL)

(NULL)

 

BTREE

 

swuseremails

1

useremails4

1

linktype

A

1

(NULL)

(NULL)

 

BTREE

 

swuseremails

1

useremails4

2

useremailid

A

1

(NULL)

(NULL)

 

BTREE

 

Back

 
swusergroupassigns  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

usergroupassignid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

toassignid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

type

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

usergroupid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swusergroupassigns

0

PRIMARY

1

usergroupassignid

A

0

(NULL)

(NULL)

 

BTREE

 

swusergroupassigns

1

usergroupassigns1

1

usergroupid

A

0

(NULL)

(NULL)

 

BTREE

 

swusergroupassigns

1

usergroupassigns1

2

type

A

0

(NULL)

(NULL)

 

BTREE

 

swusergroupassigns

1

usergroupassigns2

1

toassignid

A

0

(NULL)

(NULL)

 

BTREE

 

swusergroupassigns

1

usergroupassigns2

2

type

A

0

(NULL)

(NULL)

 

BTREE

 

swusergroupassigns

1

usergroupassigns2

3

usergroupid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swusergroups  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

usergroupid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

title

varchar(255)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

grouptype

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

ismaster

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swusergroups

0

PRIMARY

1

usergroupid

A

2

(NULL)

(NULL)

 

BTREE

 

swusergroups

1

usergroups1

1

grouptype

A

2

(NULL)

(NULL)

 

BTREE

 

swusergroups

1

usergroups2

1

title

A

2

(NULL)

(NULL)

 

BTREE

 

swusergroups

1

usergroups2

2

grouptype

A

2

(NULL)

(NULL)

 

BTREE

 

Back

 
swusergroupsettings  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

ugroupsettingid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

usergroupid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

name

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

value

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swusergroupsettings

0

PRIMARY

1

ugroupsettingid

A

0

(NULL)

(NULL)

 

BTREE

 

swusergroupsettings

0

usergroupsettings2

1

usergroupid

A

0

(NULL)

(NULL)

 

BTREE

 

swusergroupsettings

0

usergroupsettings2

2

name

A

0

(NULL)

(NULL)

 

BTREE

 

swusergroupsettings

1

usergroupsettings1

1

usergroupid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swusernotedata  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

usernotedataid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

usernoteid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

notecontents

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swusernotedata

0

PRIMARY

1

usernotedataid

A

0

(NULL)

(NULL)

 

BTREE

 

swusernotedata

1

usernotedata1

1

usernoteid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swusernotes  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

usernoteid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

linktypeid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

linktype

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

lastupdated

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

isedited

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

staffname

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

editedstaffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

editedstaffname

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

editedtimeline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

notecolor

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swusernotes

0

PRIMARY

1

usernoteid

A

0

(NULL)

(NULL)

 

BTREE

 

swusernotes

1

usernotes1

1

linktype

A

0

(NULL)

(NULL)

 

BTREE

 

swusernotes

1

usernotes1

2

linktypeid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swuserorganizations  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

userorganizationid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

organizationname

varchar(100)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

organizationtype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

address

varchar(200)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

city

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

state

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

postalcode

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

country

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

phone

varchar(25)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

fax

varchar(200)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

website

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

lastupdate

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

languageid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

slaplanid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

slaexpirytimeline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

usergroupid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swuserorganizations

0

PRIMARY

1

userorganizationid

A

1

(NULL)

(NULL)

 

BTREE

 

swuserorganizations

1

userorganizations1

1

organizationname

A

1

(NULL)

(NULL)

 

BTREE

 

swuserorganizations

1

userorganizations1

2

address

A

1

(NULL)

(NULL)

 

BTREE

 

swuserorganizations

1

userorganizations1

3

phone

A

1

(NULL)

(NULL)

 

BTREE

 

Back

 
swuserprofileimages  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

userprofileimageid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

userid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

extension

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

imagedata

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swuserprofileimages

0

PRIMARY

1

userprofileimageid

A

0

(NULL)

(NULL)

 

BTREE

 

swuserprofileimages

1

userprofileimages1

1

userid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swusers  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

userid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

usergroupid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

userrole

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

userorganizationid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

salutation

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

fullname

varchar(200)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

userdesignation

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

phone

varchar(25)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

userpassword

varchar(50)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

islegacypassword

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

lastupdate

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

lastvisit

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

lastvisit2

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

lastactivity

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

lastvisitip

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

lastvisitip2

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

isenabled

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

languageid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

timezonephp

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

enabledst

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

useremailcount

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

slaplanid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

slaexpirytimeline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

userexpirytimeline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

isvalidated

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

profileprompt

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

hasgeoip

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

geoiptimezone

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoipisp

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoiporganization

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoipnetspeed

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoipcountry

varchar(10)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoipcountrydesc

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoipregion

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoipcity

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoippostalcode

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoiplatitude

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoiplongitude

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoipmetrocode

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoipareacode

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swusers

0

PRIMARY

1

userid

A

1

(NULL)

(NULL)

 

BTREE

 

swusers

1

users1

1

usergroupid

A

1

(NULL)

(NULL)

 

BTREE

 

swusers

1

users2

1

isenabled

A

1

(NULL)

(NULL)

 

BTREE

 

swusers

1

users2

2

dateline

A

1

(NULL)

(NULL)

 

BTREE

 

swusers

1

users3

1

userorganizationid

A

1

(NULL)

(NULL)

 

BTREE

 

swusers

1

users4

1

fullname

A

1

(NULL)

(NULL)

 

BTREE

 

swusers

1

users4

2

phone

A

1

(NULL)

(NULL)

 

BTREE

 

swusers

1

users5

1

isvalidated

A

1

(NULL)

(NULL)

 

BTREE

 

swusers

1

users5

2

dateline

A

1

(NULL)

(NULL)

 

BTREE

 

Back

 
swusersettings  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

usersettingid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

name

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

value

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

userid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swusersettings

0

PRIMARY

1

usersettingid

A

0

(NULL)

(NULL)

 

BTREE

 

swusersettings

0

usersettings2

1

userid

A

0

(NULL)

(NULL)

 

BTREE

 

swusersettings

0

usersettings2

2

name

A

0

(NULL)

(NULL)

 

BTREE

 

swusersettings

1

usersettings1

1

userid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swuserverifyhash  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

userverifyhashid

varchar(50)

utf8_unicode_ci

NO

PRI

(NULL)

 

select,insert,update,references

 

userid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

hashtype

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swuserverifyhash

0

PRIMARY

1

userverifyhashid

A

0

(NULL)

(NULL)

 

BTREE

 

swuserverifyhash

1

userverifyhash1

1

hashtype

A

0

(NULL)

(NULL)

 

BTREE

 

swuserverifyhash

1

userverifyhash1

2

dateline

A

0

(NULL)

(NULL)

 

BTREE

 

swuserverifyhash

1

userverifyhash2

1

userid

A

0

(NULL)

(NULL)

 

BTREE

 

swuserverifyhash

1

userverifyhash2

2

hashtype

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swvisitorbans  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

visitorbanid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

ipaddress

varchar(50)

utf8_unicode_ci

NO

UNI

0.0.0.0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

isregex

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swvisitorbans

0

PRIMARY

1

visitorbanid

A

0

(NULL)

(NULL)

 

BTREE

 

swvisitorbans

0

visitorbans3

1

ipaddress

A

0

(NULL)

(NULL)

 

BTREE

 

swvisitorbans

1

visitorbans1

1

ipaddress

A

0

(NULL)

(NULL)

 

BTREE

 

swvisitorbans

1

visitorbans2

1

staffid

A

0

(NULL)

(NULL)

 

BTREE

 

swvisitorbans

1

visitorbans4

1

isregex

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swvisitordata  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

visitordataid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

visitorsessionid

varchar(32)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

visitorruleid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

datakey

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

datavalue

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

datatype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swvisitordata

0

PRIMARY

1

visitordataid

A

0

(NULL)

(NULL)

 

BTREE

 

swvisitordata

1

visitordata1

1

visitorsessionid

A

0

(NULL)

(NULL)

 

BTREE

 

swvisitordata

1

visitordata1

2

datatype

A

0

(NULL)

(NULL)

 

BTREE

 

swvisitordata

1

visitordata2

1

visitorruleid

A

0

(NULL)

(NULL)

 

BTREE

 

swvisitordata

1

visitordata3

1

visitorsessionid

A

0

(NULL)

(NULL)

 

BTREE

 

swvisitordata

1

visitordata3

2

visitorruleid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swvisitorfootprints  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

sessionid

varchar(32)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

pageurl

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

pagehash

varchar(32)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

pagetitle

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

country

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

countrycode

varchar(2)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

lastactivity

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

ipaddress

varchar(80)

utf8_unicode_ci

NO

 

0.0.0.0

 

select,insert,update,references

 

hostname

varchar(80)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

referrer

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

resolution

varchar(30)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

colordepth

varchar(20)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

appversion

varchar(150)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

operatingsys

varchar(20)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

browsername

varchar(150)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

browserversion

varchar(150)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

browsercode

varchar(2)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

searchenginename

varchar(20)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

searchstring

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

searchengineurl

varchar(200)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

platform

varchar(150)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

rowbgcolor

varchar(7)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

rowfrcolor

varchar(7)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

hasnote

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

repeatvisit

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

lastvisit

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

lastchat

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

topull

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

campaignid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

campaigntitle

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

geoiptimezone

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoipisp

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoiporganization

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoipnetspeed

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoipcountry

varchar(10)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoipcountrydesc

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoipregion

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoipcity

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoippostalcode

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoiplatitude

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoiplongitude

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoipmetrocode

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

geoipareacode

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swvisitorfootprints

1

sessionid

1

sessionid

(NULL)

(NULL)

(NULL)

(NULL)

 

HASH

 

swvisitorfootprints

1

sessionid

2

pagehash

(NULL)

0

(NULL)

(NULL)

 

HASH

 

swvisitorfootprints

1

lastactivity

1

lastactivity

(NULL)

0

(NULL)

(NULL)

 

HASH

 

Back

 
swvisitorgroups  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

visitorgroupid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

title

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

color

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swvisitorgroups

0

PRIMARY

1

visitorgroupid

A

1

(NULL)

(NULL)

 

BTREE

 

Back

 
swvisitornotedata  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

visitornotedataid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

visitornoteid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

contents

longtext

utf8_unicode_ci

YES

 

(NULL)

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swvisitornotedata

0

PRIMARY

1

visitornotedataid

A

0

(NULL)

(NULL)

 

BTREE

 

swvisitornotedata

1

visitornotedata

1

visitornoteid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swvisitornotes  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

visitornoteid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

linktypevalue

varchar(50)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

linktype

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

notetype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

lastupdated

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

isedited

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

editedstaffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

editedstaffname

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

editedtimeline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

notecolor

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

staffname

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swvisitornotes

0

PRIMARY

1

visitornoteid

A

0

(NULL)

(NULL)

 

BTREE

 

swvisitornotes

1

visitornotes1

1

linktype

A

0

(NULL)

(NULL)

 

BTREE

 

swvisitornotes

1

visitornotes1

2

linktypevalue

A

0

(NULL)

(NULL)

 

BTREE

 

swvisitornotes

1

visitornotes2

1

staffid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swvisitorpulls  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

visitorsessionid

varchar(32)

utf8_unicode_ci

NO

PRI

(NULL)

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swvisitorpulls

0

PRIMARY

1

visitorsessionid

(NULL)

0

(NULL)

(NULL)

 

HASH

 

swvisitorpulls

1

visitorpulls1

1

staffid

(NULL)

0

(NULL)

(NULL)

 

HASH

 

Back

 
swvisitorpulls2  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

visitorsessionid

varchar(32)

utf8_unicode_ci

NO

PRI

(NULL)

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swvisitorpulls2

0

PRIMARY

1

visitorsessionid

A

0

(NULL)

(NULL)

 

BTREE

 

swvisitorpulls2

1

visitorpulls21

1

staffid

A

0

(NULL)

(NULL)

 

BTREE

 

Back

 
swvisitorruleactions  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

visitorruleactionid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

visitorruleid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

actiontype

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

actionname

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

actionvalue

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swvisitorruleactions

0

PRIMARY

1

visitorruleactionid

A

2

(NULL)

(NULL)

 

BTREE

 

swvisitorruleactions

1

visitorruleactions1

1

visitorruleid

A

2

(NULL)

(NULL)

 

BTREE

 

Back

 
swvisitorrulecriteria  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

visitorrulecriteriaid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

visitorruleid

int(11)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

name

varchar(100)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

ruleop

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

rulematch

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swvisitorrulecriteria

0

PRIMARY

1

visitorrulecriteriaid

A

1

(NULL)

(NULL)

 

BTREE

 

swvisitorrulecriteria

1

visitorrulecriteria1

1

visitorruleid

A

1

(NULL)

(NULL)

 

BTREE

 

Back

 
swvisitorrules  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

visitorruleid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

title

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

ruletype

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

sortorder

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

matchtype

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

stopprocessing

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swvisitorrules

0

PRIMARY

1

visitorruleid

A

1

(NULL)

(NULL)

 

BTREE

 

swvisitorrules

1

visitorrules1

1

ruletype

A

1

(NULL)

(NULL)

 

BTREE

 

Back

 
swwidgets  
Fields
Field Type Collation Null Key Default Extra Privileges Comment

widgetid

int(11)

(NULL)

NO

PRI

(NULL)

auto_increment

select,insert,update,references

 

dateline

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

defaulttitle

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

modulename

varchar(200)

utf8_unicode_ci

NO

MUL

 

 

select,insert,update,references

 

widgetlink

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

defaulticon

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

defaultsmallicon

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

displayorder

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

displayinnavbar

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

displayinindex

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

ismaster

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

isenabled

smallint(6)

(NULL)

NO

MUL

0

 

select,insert,update,references

 

widgetvisibility

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

uservisibilitycustom

smallint(6)

(NULL)

NO

 

0

 

select,insert,update,references

 

widgetname

varchar(255)

utf8_unicode_ci

NO

 

 

 

select,insert,update,references

 

staffid

int(11)

(NULL)

NO

 

0

 

select,insert,update,references

 

Indexes
Table Non
unique
Key
name
Seq
in
index
Column
name
Collation Cardinality Sub
part
Packed Null Index
type
Comment

swwidgets

0

PRIMARY

1

widgetid

A

7

(NULL)

(NULL)

 

BTREE

 

swwidgets

1

widgets1

1

modulename

A

7

(NULL)

(NULL)

 

BTREE

 

swwidgets

1

widgets2

1

isenabled

A

2

(NULL)

(NULL)

 

BTREE

 

Back