Overview
The article details the Improvements, Features, and Resolutions offered by Kayako Classic 4.92.5.
Information
The following are the key highlights of Kayako Classic 4.92.5:
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Customers would be able to use Workflows (automation rules) at the Help Center.
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Update custom fields with the execution of Workflows.
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Better formatting of KQL results.
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Knowledgebase URLs are no longer case sensitive.
Kayako Classic 4.92.5 offers the following Enhancements:
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[KAYAKOC-4974]: Update custom fields while triggering Workflows.
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[KAYAKOC-5030]: Availability of workflows for customers at Help Center.
Kayako Classic 4.92.5 resolves the following Bugs:
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[KAYAKOC-2322]: Staff Interface loading takes 1-2 minutes.
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[KAYAKOC-6302]: KB URLs are case-sensitive.
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[KAYAKOC-2821]: Table formatting issue for KQL results in GUI.
You can reach us at support.kayako.com for further queries.