For sharing, reference, or simply peace of mind – it is useful to make local copies of any Kayako Classic templates that you have modified.
This article guides you on how to back up your templates.
Saving a Local Copy of Your Modified Templates
- Log in to Admin Control Panel, click the Templates sidebar heading, then select the Templates link under that.
- Open one of the Template Categories, and then look for any templates that have been modified:
- Click the template to open it, and select the entire contents:
- Copy and paste the content to your text editor.
You can save these files wherever you like, and refer to them later, as needed.