This article provides the step-by-step process to download the files needed for upgrading Kayako.
If you are on a 'Download' subscription, you can download the latest Kayako release files for upgrading your Kayako instance.
- Log in to your Kayako account using your registered email address.
- Go to My Orders.
- Click on the dropdown next to the 'Manage' option. You will see the files which you can download.