Kayako OnDemand is our hosted SaaS Help Desk Service. Reliable and secure, Kayako OnDemand is the quickest and easiest way to start delivering better customer support. New accounts are typically active within just fifteen minutes.
Each of our products can be purchased as either OnDemand (pay monthly) or Download (pay once, download and install in your own IT environment).
This article lists the key benefits of Kayako OnDemand.
Benefits of Kayako OnDemand:
- Hosted on Kayako servers, it scales with the size of your Help Desk and organization.
- Secure and reliable - your Help Desk will be looked after by our top engineers. We have been hosting organizations' Help Desks, both big and small, for almost a decade.
- No need to maintain your own Hardware or Server Administrators - we take care of the technical stuff so that you can get on with customer support.
- Fast and Globally distributed - we use the latest technologies that enable your Help Desk's content to be served faster and from locations close to your customers.
- Latest backup and contingency technologies - your data is replicated in at least two physically independent locations for total peace-of-mind.
- Pay-as-you-go monthly subscription.