Overview

This article shares details about the new features and improvements in the Kayako Classic Release Version 4.76
Find out more about the Kayako Classic.

Information

Refer below to for details on new features and improvements.

The following new features were added:

The following noted issues in the earlier release were fixed or improved:

[SWIFT-1425] - Password reset on user accounts now sends an email based on the default language selected per template group.
[SWIFT-3818] - Custom Field values missing on recurring tickets.
[SWIFT-4353] - Improved email handling with encrypted characters.
[SWIFT-4867] - If 'Add to recipients' is unchecked while forwarding, third party replies are shown to users at Support Panel.
[SWIFT-4917] - Improvements to cross site scripting security.
[SWIFT-5012] - Resolved the Error: gethostbyaddr(): Address is not a valid IPv4 or IPv6 address.
[SWIFT-5015] - Prevent multiple ticket submissions from offline messages.
[SWIFT-5019] - Improved the staff ticket list display when handling emails with long subjects.
[SWIFT-5024] - Resolution due date now displays the same for both Release tab and Audit log tabs.
[SWIFT-5030] - Resolved extra blank lines are added when replying to tickets.
[SWIFT-5050] - Incorrect date calculations with all 'US' based time zones in reports
[SWIFT-5052] - Resolved the error: Undefined index: (./__apps/tickets/models/Ticket/class.SWIFT_TicketPost.php:1514)