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Overview
Kayako accepts payment by bank transfer for subscription payments. This article provides general information on the process and the bank account details for the wire payment.
Information
We can accept payment by bank transfer for annual subscription payments (unfortunately, not monthly).
General Rules
- The amount sent by your bank should exactly match the amount requested by Kayako after any processing fees.
- Make sure that your bank disburses the payment in US Dollars.
- Ensure to include your invoice or order ID number in your payment reference.
- Initiate the wire transfer at least 7 days before the due date so that the payment has enough time to be processed on our end.
Wire Payment Instructions
Bank Name: J.P. Morgan Chase Bank N.A.
Account Number: 631532287
ACH Routing Number: 111000614
Wire Routing Number: 021000021
SWIFT/BIC: CHASUS33XXX
Currency: USD
You can verify the wire payment instructions on the footer of the invoice as well.
Note: At the moment PayPal is not a payment option available.
Related Article: What Information Are Required to Wire Transfer Kayako Payments?
