Overview
This article provides information about the fatal error while calling function mysql_connect()
received when trying to install Kayako.
Information
If you get an error like Fatal error: Call to undefined function mysql_connect() when trying to install Kayako, it probably means that MySQL support has not been enabled for PHP on your server (i.e. the PHP module php-mysql
has not been installed).
You can confirm whether or not the MySQL module is present by accessing a phpinfo()
page for the server. The MySQL module (if installed) will appear in the phpinfo()
.