Overview
Sometimes, when troubleshooting Kayako Classic download issues, the customer may be asked for details about the PHP environment on their server. The phpinfo function can be used to return the information about the server's PHP configuration in an HTML format.
This article provides instructions for running the phpinfo command.
Process
Follow the instructions provided below:
- Create a new text file on your computer, and add the following code:
<?php phpinfo (); ?>
- Save the file as
phpinfo.php. - Upload phpinfo.php to the web content folder of your domain using the FTP.
- Run phpinfo by navigating to
yourdomain.com/phpinfo.phpin your browser. Replace yourdomain.com with your actual domain name.
Additional Information