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Overview
The following error message appears in the support center login page:
Invalid data provided: 2
Root Cause
This suggests that you have enabled the LoginShare for users and something is wrong either with the user account in the third-party database or the LoginShare script. This article provides a resolution for this error.
Resolution
Follow the steps given below:
- Check if the issue is with the specific user account or if no user is able to log in the help center.
- Verify the LoginShare settings in your Kayako under Admin CP > Users > LoginShare.
- Set all the required fields in the LoginShare settings properly.
