Overview
The Kayako Classic 4.93.11 release contains fixes for nine (9) issues. This article describes the problems that have been fixed in this version and provides their reference IDs.
Information
-
If you are hosting Kayako Classic by yourself, please download the latest version, and upgrade your environment. You can find the instructions in the article: Upgrading or Downgrading Your Kayako Classic Download Helpdesk.
- Find out more about our product at the Kayako Classic page.
List of issues fixed
Reference ID |
Description |
KAYAKOC-13965 |
In API, setOwnerStaffId function works inconsistently |
KAYAKOC-13769 |
An update to the API call for creating tickets when only staff ID is mentioned |
KAYAKOC-13153 |
An issue with rendering of HTML content in the ticket |
KAYAKOC-15553 |
Timestamps in displayed in UTC when a report is exported in Excel |
KAYAKOC-16727 |
Tickets Post.Contents returns HTML tags in KQL |
KAYAKOC-260 |
An issue with unoptimized cache after updating to 4.93 |
KAYAKOC-12277 |
An issue with the order mapping at my.kayako.com portal |
KAYAKOC-11696 |
An issue with the report export button |
KAYAKOC-13290 |
Slow menu rendering in ticket view if TinyMCE editor is enabled |