You may want to change the logo that is displayed in the live chat submission form from the default Kayako logo to your brand logo. This logo is dependent on the end-user facing support center logo. Hence, you need to change the support center logo to achieve this desire. This article provides the steps on how to perform the task.
- Admin access with "access templates > header logos" permission.
- Log in to the admin control panel.
- From the Home tab, click Templates.
- Click Header Logos.
- In the 'Support center header logo' section, choose the file of the logo you want to use.
- Click Update to save.