Overview
This article explains how to get the total size of attachments of a Kayako Classic instance.
Information
Kayako Classic Download
NOTE: You need admin access to the server where your Kayako Classic installation resides to get this information.
Since you are hosting your instance, you can simply navigate to the following path to get the file attachment size of your instance:
- Open the
__swift
directory, and find thefiles
directory. - Right-click the
files
folder and select Properties. - From the General tab, take note of the file size. This is your instance' file attachment size.