You may want to provide customer support by integrating Kayako Classic with your Salesforce CRM. You may want to view the Salesforce account and contact information in Kayako Classic while having the Kayako Classic ticket information at your fingertips in Salesforce.
There's no direct feature in Kayako Classic that would allow you to integrate it with Salesforce. However, you can seek custom Kayako development and integration services with our partner Holbi, the company behind kayako-solutions.com who many Kayako customers have worked with successfully for several years.
Their solutions are available to Kayako Classic Download versions only. External apps cannot be integrated with Kayako Classic OnDemand.
For more information about integrating Kayako Classic with Salesforce CRM, visit Kayako ad Salesforce Integration by Holbi.