You might be wondering where the data centers for Kayako Classic OnDemand (cloud version) are located. You might also want to know if there are data centers in the UK.
All Kayako Classic OnDemand accounts data are stored in our AWS (Amazon Web Services) data center located on the east coast of the United States. Since AWS data centers have multiple availability zones (for auto-failover replacing), it is not possible to narrow down the location to a particular city.
Currently, there are no Kayako Classic OnDemand accounts hosted inside the EEA (European Economic Area) or the UK.