Go to New Kayako
Installation & Upgrades
- "Unable to locate key.php" and "ERROR: Setup directory has not been deleted." When Accessing OnDemand Instance
- Latest PHP version Supported by Kayako Classic
- Before Running the Setup Script to Upgrade to a New Version of Kayako Classic The Diagnostics Tool Shows a Number of Database Differences
- How do I restore an Attachment Backup to my Kayako Classic Download Instance?
- Which Ports Need to be Open for Kayako Classic to Work on Azure?
- Upgrade Path for Older Versions
- What Versions of Kayako Classic Are Available?
- Running the Setup Script on Microsoft IIS Returns With "Refused to Connect" Error
- Do You Have a Guide for Installing Kayako Classic That Includes MySQL and PHP Installation and Requirements?
- Why Is the Upgrade Step Stuck for Several Hours on "App: Tickets" Process?
- Setup Page Never Executes After Completing All the Installation Steps in Ubuntu
- Why Are We Getting a Blank Page When Trying to Run the Setup Script on Microsoft IIS?
- Where Can I Download a Copy of Older Kayako Classic Versions?
- Fixing the Error 'Autoexecute Query: Insert Swbayeswords'
- Fixing the Error "Product file version does not match with the database version"
- Fixing the PHP Fatal Error "Allowed memory size of XXXXXX bytes exhausted..." While Running the Setup Script
- Handling the Error "PHP message: PHP Parse error: syntax error, unexpected" When Upgrading from Kayako Classic Case to Fusion
- Handling the "Unable to connect to Database. Please verify the username, password, grant permissions" Error During Installation
- Fixing the Error 'Invalid key.php (3). Please Try Uploading Your Key File...' After an Upgrade
- Handling the Error '403 Forbidden: Access is denied' When Running the Setup Script on IIS Server
- Why Is the Kayako Classic Upgrade Stuck in the Processing Apps Step?
- Installing Kayako Classic to a New Server and Migrating Existing Data
- Are There Any Newer Kayako eSupport Versions?
- Upgrading from Kayako Version 3 to Kayako Version 4
- Fixing the PHP Error 'Trying to Access Array Offset on Value of Type Bool' That Appears After Installing Kayako Classic
- Upgrading From Lower Versions of Kayako Classic Stuck on Uncaught Exception 'Class \Base\Models...' Error
- Handling the Uncaught Error: 'Call to undefined function mcrypt_get_iv_size()'
- Error: 'The 'X' Module is not configured to load with PHP' During System Requirements Check
- Blank Page During Installation
- Downloading the Files Needed for Installing or Upgrading Kayako Classic