Infrastructure

• Accessing Kayako Classic Log Files
• Changing the Cache Folder of Kayako Classic Installation To Improve Performance
• Changing the Helpdesk Base URL in Kayako Classic
• Dealing With Large Kayako Classic Log Files With the Message "Loading Unoptimized Cache"
• Disabling MySQL Strict Mode on the Server
• Error: 'Access denied for user 'user'@'localhost''
• Error: 'Failed opening required __swift/config/config.php'
• Exporting a Backup of Your Tickets in Kayako Classic
• Fatal Error: 'Call to undefined function mysql_connect()'
• Fixing the "Warning: Zend Opcache API Is Restricted by..." Error Message
• Getting the Attachment Size of an Instance
• Handling PHP Deprecated Function Errors While on Kayako
• Handling the Error 'Autoexecute query: Insert support_searchindex' When Sending Emails
• Handling the PHP Fatal Error 'Uncaught Exception: Call to a Member Function Assign() on null' While Using the Instance
• Identifying a Kayako Classic Instance Build Version Without Admin Access
• Identifying and Checking Changes Made Within the Instance
• Is There Any Requirement To Have Port 3306 Publicly Enabled When Hosting Kayako Classic in Azure?
• Kayako Classic Loads Partially Blank
• Kayako Classic Site Is Going Offline Due To MySQL Service Crashing Intermittently
• Kayako Classic Supported Browsers
• Kayako Page Not Rendering on the Browser
• Purging Attachments
• Recommended Database Memory Size when Running in a Separate Server
• Running 'phpinfo' on Kayako Classic server
• Running Multiple Support Sites or Different Brands in Kayako Classic
• Slowness Issues While Using Kayako Classic Download
• Troubleshooting Performance/Loading Issues
• Troubleshooting Session Expired Errors
• Troubleshooting the Message: "Your connection to this site is not secure"
• Why Is Kayako Classic Not Pulling Emails from the Email Server Automatically?