Go to New Kayako
Infrastructure
- "Invalid Archive Header" Error When Extracting Attachment Backup File
- "MySQL 1064 Error" While Deploying OnDemand Database Backup
- Accessing Kayako Classic Log Files
- Adding SSL Certificate to Kayako Classic OnDemand Default Domain
- Changing the Cache Folder of Kayako Classic Installation To Improve Performance
- Changing the Helpdesk Base URL in Kayako Classic
- Changing the Instance Backup Schedule for OnDemand
- Dealing With Large Kayako Classic Log Files With the Message "Loading Unoptimized Cache"
- Determining your Kayako database size
- Difference Between Kayako OnDemand and Download
- Disabling MySQL Strict Mode on the Server
- Emails Forwarded to a Kayako Classic Email Address/IDs Are Bouncing Back Instead of Generating Tickets
- Error: 'Access denied for user 'user'@'localhost''
- Error: 'Failed opening required __swift/config/config.php'
- Exporting a Backup of Your Tickets in Kayako Classic
- Fatal Error: 'Call to undefined function mysql_connect()'
- Fixing the "Warning: Zend Opcache API Is Restricted by..." Error Message
- Getting the Attachment Size of an Instance
- Handling PHP Deprecated Function Errors While on Kayako
- Handling the Error 'Autoexecute query: Insert support_searchindex' When Sending Emails
- Handling the PHP Fatal Error 'Uncaught Exception: Call to a Member Function Assign() on null' While Using the Instance
- Historical Storage Growth of an OnDemand Instance
- Identifying a Kayako Classic Instance Build Version Without Admin Access
- Identifying and Checking Changes Made Within the Instance
- Is There Any Requirement To Have Port 3306 Publicly Enabled When Hosting Kayako Classic in Azure?
- Kayako Classic is Loading Pages With Missing Logos and Stylesheets Not Applied
- Kayako Classic Loads Partially Blank
- Kayako Classic OnDemand is Displaying a 502 Bad Gateway Error or a Blank Page
- Kayako Classic OnDemand is Going Down
- Kayako Classic Site Is Going Offline Due To MySQL Service Crashing Intermittently