Support Tickets

• Adding a CC Field on the Ticket Submission Form
• Adding Hyperlinks Within the Ticket Internal Note
• Appending Multiple Inline Images Take a Huge Amount of Time To Upload the Images
• Assigning Tickets to Staff Members Automatically
• Attaching Large File Images Directly to the Body of the Ticket
• Attachments Still Go Through Despite Setting File Size Restrictions
• Changing the Ticket ID Type to Show a Sequence of Numbers
• Configuring Moving Spam Email Tickets Automatically To The Trash Folder
• Creating a Rule That Will Automatically Paste the Ticket Attachment Content Into a Private Note
• Deleting old Tickets using the Archiver App
• Deleting or Modifying Recurrence on Tickets
• Disabling 'Automatically set ticket owner to active staff user' Option
• Disabling the Autoresponder Email for Unregistered Users
• Does Kayako Classic Macros Support JavaScript and HTML?
• Entered Email Same as Customer Email Error
• Error 'Uncaught Exception: Autoexecute Query: Insert Swticketfollowups' When Using Ticket Follow-ups
• Error 'Uncaught Exception: Connection to ssl://smtp.gmail.com:465 Timed Out...' When Opening an Email With a Zip File
• Error 'Warning Count(): Parameter Must Be an Array or an Object...' When Editing Ticket Properties
• Error: 'Invalid Value Date cannot be in the past: Recurrence starts' While Creating Tickets
• Error: Invalid Core Data
• Explaining the Icons at the Bottom of the Send Ticket Window
• File Viewer Option To Preview Attachments Without Downloading Them
• Fixing the Broken Ticket Formatting on Staff Replies When Upgrading From Version 4.78.XX to 4.93.XX
• Fixing the Error "Invalid Ticket Type ID Linked to Email Queue. Unable to Create Ticket."
• Fixing the Error 'file_put_contents...: failed to open stream' in Kayako Classic
• Fixing the Error 'Uncaught Exception: Invalid Data Provided in ./__swift/library/Data/class.SWIFT_DataID.php:70' When Updating a Ticket
• Fixing the Problem With Images in "Ticket History" Being Re-Processed as Attachments
• Fixing the Problem With Unicode Characters Formatting in the Subject Field Rendering Incorrectly
• Getting the Ticket Submission Form Link or Direct URL of a Specific Department
• Handling the Error 'Autoexecute query: UPDATE swticketpostlocks' When Replying to Tickets