Go to New Kayako
Support Tickets
- Adding a CC Field on the Ticket Submission Form
- Adding Hyperlinks Within the Ticket Internal Note
- Appending Multiple Inline Images Take a Huge Amount of Time To Upload the Images
- Assigning Tickets to Staff Members Automatically
- Attaching Large File Images Directly to the Body of the Ticket
- Attachments Still Go Through Despite Setting File Size Restrictions
- Changing the Ticket ID Type to Show a Sequence of Numbers
- Configuring Moving Spam Email Tickets Automatically To The Trash Folder
- Creating a Rule That Will Automatically Paste the Ticket Attachment Content Into a Private Note
- Deleting old Tickets using the Archiver App
- Deleting or Modifying Recurrence on Tickets
- Disabling 'Automatically set ticket owner to active staff user' Option
- Disabling the Autoresponder Email for Unregistered Users
- Does Kayako Classic Macros Support JavaScript and HTML?
- Entered Email Same as Customer Email Error
- Error 'Uncaught Exception: Autoexecute Query: Insert Swticketfollowups' When Using Ticket Follow-ups
- Error 'Uncaught Exception: Connection to ssl://smtp.gmail.com:465 Timed Out...' When Opening an Email With a Zip File
- Error 'Warning Count(): Parameter Must Be an Array or an Object...' When Editing Ticket Properties
- Error: 'Invalid Value Date cannot be in the past: Recurrence starts' While Creating Tickets
- Error: Invalid Core Data
- Explaining the Icons at the Bottom of the Send Ticket Window
- File Viewer Option To Preview Attachments Without Downloading Them
- Fixing the Broken Ticket Formatting on Staff Replies When Upgrading From Version 4.78.XX to 4.93.XX
- Fixing the Error "Invalid Ticket Type ID Linked to Email Queue. Unable to Create Ticket."
- Fixing the Error 'file_put_contents...: failed to open stream' in Kayako Classic
- Fixing the Error 'Uncaught Exception: Invalid Data Provided in ./__swift/library/Data/class.SWIFT_DataID.php:70' When Updating a Ticket
- Fixing the Problem With Images in "Ticket History" Being Re-Processed as Attachments
- Fixing the Problem With Unicode Characters Formatting in the Subject Field Rendering Incorrectly
- Getting the Ticket Submission Form Link or Direct URL of a Specific Department
- Handling the Error 'Autoexecute query: UPDATE swticketpostlocks' When Replying to Tickets