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  • Adding a CC Field on the Ticket Submission Form
  • Adding Hyperlinks Within the Ticket Internal Note
  • Appending Multiple Inline Images Take a Huge Amount of Time To Upload the Images
  • Assigning Tickets to Staff Members Automatically
  • Attaching Large File Images Directly to the Body of the Ticket
  • Attachments Still Go Through Despite Setting File Size Restrictions
  • Changing the Ticket ID Type to Show a Sequence of Numbers
  • Configuring Moving Spam Email Tickets Automatically To The Trash Folder
  • Creating a Rule That Will Automatically Paste the Ticket Attachment Content Into a Private Note
  • Deleting old Tickets using the Archiver App
  • Deleting or Modifying Recurrence on Tickets
  • Disabling 'Automatically set ticket owner to active staff user' Option
  • Disabling the Autoresponder Email for Unregistered Users
  • Does Kayako Classic Macros Support JavaScript and HTML?
  • Entered Email Same as Customer Email Error
  • Error 'Uncaught Exception: Autoexecute Query: Insert Swticketfollowups' When Using Ticket Follow-ups
  • Error 'Uncaught Exception: Connection to ssl://smtp.gmail.com:465 Timed Out...' When Opening an Email With a Zip File
  • Error 'Warning Count(): Parameter Must Be an Array or an Object...' When Editing Ticket Properties
  • Error: 'Invalid Value Date cannot be in the past: Recurrence starts' While Creating Tickets
  • Error: Invalid Core Data
  • Explaining the Icons at the Bottom of the Send Ticket Window
  • File Viewer Option To Preview Attachments Without Downloading Them
  • Fixing the Broken Ticket Formatting on Staff Replies When Upgrading From Version 4.78.XX to 4.93.XX
  • Fixing the Error "Invalid Ticket Type ID Linked to Email Queue. Unable to Create Ticket."
  • Fixing the Error 'file_put_contents...: failed to open stream' in Kayako Classic
  • Fixing the Error 'Uncaught Exception: Invalid Data Provided in ./__swift/library/Data/class.SWIFT_DataID.php:70' When Updating a Ticket
  • Fixing the Problem With Images in "Ticket History" Being Re-Processed as Attachments
  • Fixing the Problem With Unicode Characters Formatting in the Subject Field Rendering Incorrectly
  • Getting the Ticket Submission Form Link or Direct URL of a Specific Department
  • Handling the Error 'Autoexecute query: UPDATE swticketpostlocks' When Replying to Tickets
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