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Notifications

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  • Can you set autoresponders based on timeframe i.e. one for normal working hours and another for after-hours?
  • Creating Notifications for Staff per Department
  • Excluding a Staff or Team Member From Receiving Notifications Intended to a Team It Belongs
  • How Can We Stop Sending Auto-Responses to CC'd Email Addresses on Tickets?
  • Why Are Intended Recipients Not Receiving Staff Notifications From Our Instance?
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