Turn here for advice on Kayako Classic's APIs, integrations, and mobile apps.
Overview This document lists the open source components of Kayako Classic. It is to the best of our knowledge and the information available at the time is complete with respect to the latest versions ...
Overview LoginShare is the mechanism for authenticating your support desk users using an external database or authentication mechanism. With LoginShare, you can integrate your Kayako product with your...
Overview LoginShare is the mechanism for authenticating your support desk users using an external database or authentication mechanism. With LoginShare you can integrate your Kayako product with your...
Overview The diagnostics area of the administrator control panel provides access to useful server and installation information that will help the support staff debug and troubleshoot issues faced duri...
Overview Propose to the customer to rebuild the indexing Further major search engine improvements. Despite the last update to the search engine, some problems remained when it came to scaling the sear...
Overview Spam tickets can only be created via the 3 possible ticket creation channels Email parser (incoming tickets via email) Ticket submission form (from the Help Center) Offline Live Chat messages...
This document provides steps in setting up OAuth 2.0 in Kayako Classic using O365. ⚠️ This is only available from version 4.94.7 onwards. You can refer to the following article for guidance Upgrad...
This document provides steps in setting up OAuth 2.0 in Kayako Classic using Google. ⚠️ This is only available from version 4.94.7 onwards. You can refer to the following article for guidance Upgr...